About Aktion Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2025. We have a high-growth technical environment with a workforce of over 250 professionals. We havea two yeargrowth initiative to build our total workforce to 350. The workforce is highly skilled and consists of application consultants software engineers and networking engineers located throughout the U.S and Canada. Data Center EngineerManaging Lead (Onsite role in Charlotte NC) Role and Responsibilities: - Effectively managing individual workload and guide the team toward meeting internal delivery and project execution goals for data center operations.
- Oversee data center assignments including infrastructure projects capacity planning maintenance scheduling and workload distribution across a rolling 6-week planning horizon.
- Lead daily stand-ups to align engineering efforts coordinate tasks such as hardware deployments network changes and infrastructure upgrades and remove blockers to ensure consistent progress.
- Track and manage project status through Project Management platform by reviewing scopes timelines and resource assignments to ensure technical work is prioritized appropriately and aligned with overall data center objectives.
- Review time entries hardware charges and related vendor invoices for accuracy and completeness before approval ensuring consistency with internal cost tracking and operational planning.
- Monitor internal backlogs for data center workstreamssuch as rack expansion patching system upgrades and cross-site failover testingand prioritize resource allocation to meet deadlines and minimize downtime while avoiding task conflict.
- Maintain clear and auditable records of assignments capacity plans invoice approvals and infrastructure changes to support operational integrity and organizational readiness.
- Mentor team members on process adherence technical standards and escalation protocols; ensure engineers have the tools documentation and direction needed to execute effectively.
- Identify and implement improvements to internal data center procedures including hardware lifecycle practices cabling standards physical security protocols and system monitoring workflows.
- Ensure proper documentation to maintain SOC accreditation
- Other duties as assigned.
Education Experience and Skills: - Bachelors degree in computer science information technology or related field (preferred).
- Extensive experience in data center engineering and administration with a focus on project execution.
- Experience leading teams and managing resources in a fast-paced environment.
- Familiarity with process compliance/documentation and SOC audit processes.
- Demonstrated ability to manage and deliver multiple data center and hosting-related projects on time and within scope.
- Proficiency in enterprise VMware products Cisco and Arista networking Windows Server Active Directory and N-central.
- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication and teamwork skills.
- Relevant certifications (e.g. VMware Certified Professional Cisco CCNA/CCNP Microsoft Certified: Azure Administrator) are a plus.
- Ability to achieve and maintain data center security and uptime targets.
Location: This position offers a competitive salary quarterly bonus with the potential for performance-based year-end bonus. Aktion Associates offers a comprehensive benefits plan including an employer matching 401k plan. Aktion Associates Inc. participates in E-Verify a system that verifies the employment eligibility of all new hires in the United States. By applying for this position you acknowledge that you may be required to provide documents confirming your eligibility to work in the U.S. Aktion Associates is an Equal Opportunity Employer. Please more information about Aktion Associates
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