Position Overview:
We are seeking a highly skilled and strategic Salesforce Revenue Manager to lead the optimization of our sales and marketing processes systems and data. This role will take ownership of our Salesforce ecosystem across the full revenue funnel from lead generation to closed-won opportunities and play a pivotal role in improving go-to-market efficiency reporting and alignment between commercial functions. The ideal candidate will have a Salesforce Advanced Administrator certification and proven experience in revenue operations marketing operations or commercial systems leadership.
Duties and Responsibilities
Salesforce & RevOps Technology Ownership:
- Serve as the system owner of Salesforce responsible for architecture user access customizations and integrations across sales and marketing workflows.
- Evolve and maintain the Salesforce roadmap ensuring it aligns with business strategy and user needs.
- Administer and optimize related platforms
- Manage data integrity deduplication and hygiene across the revenue tech stack.
Revenue Process Design & Improvement:
- Design and implement scalable cross-functional processes covering campaign tracking lead handoff pipeline management and deal progression.
- Partner with Sales Marketing and Customer Success to identify operational bottlenecks and implement improvements.
- Document end-to-end revenue workflows and support enablement with clear training and process guides.
Performance Analytics & Reporting:
- Build and maintain dashboards and reports in Salesforce Power BI and Excel to provide insights across the funnel: lead volume conversion rates sales velocity and campaign ROI.
- Support pipeline forecasting and commercial performance reviews with reliable accessible data.
- Develop attribution models and campaign tracking frameworks to assess marketing effectiveness.
Commercial Support & Stakeholder Alignment:
- Partner with leadership to define KPIs and operational goals.
- Lead Salesforce training and adoption programs across sales and marketing.
- Coordinate with external vendors (e.g. Salesforce) and manage contract renewals and license optimization.
Education and Qualifications:
Essential:
- 58 years of experience in Revenue Operations Sales Operations or Marketing Operations roles.
- Salesforce Advanced Administrator Certification (required).
- Strong proficiency with Salesforce reporting automation (Flows Process Builder) and data schema.
- Proven experience improving go-to-market processes and supporting GTM teams.
- Excellent communication skills able to distill complex data and workflows into simple actionable insights.
- Proficiency/fluency of English language spoken and written
Good to Have:
- Experience with Salesforce CPQ Sales Engagement.
- Certifications in Salesforce Platform App Builder.
- Exposure to lead scoring models attribution strategies or funnel forecasting frameworks.
Competencies:
- Strategic Systems Thinking: Can design systems and processes that scale across business units.
- Business Acumen: Understands commercial levers across Sales and Marketing.
- Analytical Rigor: Fluent in funnel metrics forecasting and campaign performance reporting.
- Collaboration & Communication: Works well across functions and clearly conveys data-driven recommendations.
- Process & Change Management: Comfortably leads process design rollout documentation and training.
- Attention to Detail: Maintains high-quality standards for data accuracy and reporting integrity.
About Us
CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1500 expert immigration and visa professionals attorneys and qualified migration consultants located in over 60 offices in 25 countries. With thirty years of experience CIBT is the primary service provider to 75% of Fortune 500 companies.
CIBT offers a comprehensive suite of services under two primary brands: Newland Chase a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas the market leader for business and other travel visa services for corporate and individual clients. CIBTvisas is the leading global travel visa service with unrivaled capability to obtain business and other travel visas for corporations and individuals worldwide in a fast convenient and secure manner.
Required Experience:
Manager