Member Engagement Lead - Home & Apparel + Accessories
Member Engagement Lead - Home & Apparel + Accessories
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$ 92000 - 166000
1 Vacancy
Job Description
Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and certifications. In addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at Us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Targethere.
Fueling the continued success of one of the worlds most beloved and recognized brands is a distinctly capable creative and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives guest segments and behaviors strategies and tactics overcoming obstacles and measuring success. Our commitment to partnering both internally and with external agencies gives us a wide range of capabilities from award-winning creative work to exciting and unique promotional marketing. Leveraging our collective assets and fostering a healthy supportive and open team culture we deliver a holistically gratifying experience that guests can only get at Target.
As a Member Engagement Lead for the Loyalty team you will lead the pyramid in delivering upon the Loyalty teams ambition for Target. You will work closely with partner teams to plan strategic Circle discounts rewards and experiences inclusive of program benefits earn and redeem eco-system personalized content early access and promotions. In this role you will collaborate with the Enterprise Strategy PPCOE Data Sciences Merchant Roundel Finance and Product teams to ensure all rewards are meeting both guest expectations and business objectives to deliver on Circle Ambition.
Lead the Loyalty Strategy for the Pyramid driving increased member engagement via trips & spend.
Lead internal partnership relationships and activations specific to pyramid. Own & lead cross-functional connection & collaboration to bring activations to life across organization. Foster new partnership ideas based on relationship with business owners.
Deliver 360 benefits through tailored pyramid engagements as the liaison between the benefit strategy and the key business owners.
Manage financial investments of the Loyalty team across pillars & audiences through enterprise financial routines via Pyramids.
Champion and drive loyalty integration within key company strategies including major seasonal events strategic initiativesand long-term planning.
Assume role of resident expert of the Loyalty Industryidentifying macro trends that are shaping the industry major moves by key competitors and strategic impact assessment to Target Circle.
Lead projects that span multiple teams within marketing operations PPCOE Merchants Product Digital Stores & Data Sciences
To achieve these outcomes your role will need to engage in the following activities:
Lead with the guest
Creating compelling guest and business cases to support the engagement strategy in fulfillment of Target Circle Strategy.
Aggressively prioritize the efforts of guest engagement strategy creation testing insights and guest learnings to ensure the opportunities with the highest potential are always making progress.
Maintain daily interaction with key stakeholder to ensure success of Target Circle
Build strong trusted relationships through regular collaboration with PPCOE Strategy Marketing Loyalty Finance and Merchandising DMMs Stores Digital Partners technology teams including product owners engineers and data sciences analytics teams
Report and develop weekly action plans on KPI results and on drivers of variance
Analyze root cause using both internal and external reporting tools and drive strategy adjustments as required.
Deliver guest and financial metrics in support of Target Circle
Lead the evolution and strategy creation of Target Circle in service of our ambition and guest expectations. This role will be responsible for developing business strategy which will set the course for future deployment and long-term guest loyalty.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About You
4-year degree or equivalent work experience
8 years of previous Loyalty Marketing Merchandising or business experience
Strong financial acumen for both retail and cost accounting metrics
Ability to influence others through the use of data and insights
Strong interpersonal skills and ability to maximize relationships
Strategic orientation and comfortable with ambiguity
A master collaborator who is able to inspire trust and confidence with a range of partners
Management of financial performance
Demonstrated leadership and decision-making skills
Strong written and oral communication skills
Excellent analytical and problem-solving skills
Self-Starter ability to work independently strong initiative
Strong planning and organizational skills
Desired Requirements:
MBA
Knowledge of strategy development problem solving and hypothesis testing
Previous experiences: Finance loyalty strategy development working with cross functional teams merchandising product technology development and project management.
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Targets needs. A Hybrid/Flex for Your Day work arrangement means the team members core rolewill need to beperformedboth onsite at the Target HQ MN location the role is assigned to and virtuallydepending upon what your role team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location unless otherwise prescribed by Target. Clickhereif you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Application deadline is : 06/29/2025Employment Type
Full-Time
