Account Manager I, Employee Benefits
Account Manager I, Employee Benefits
Posted on :
20-06-2025
Employer Active
1 Vacancy
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Job Description
Full-time
Description
Are you looking for
- Time back in your day
- Flexible schedule including work-from-home options
- Paid time off
- Fun working environment
- Tuition reimbursement
- Growth & development
We understand that life & health insurance with its consistent inconsistencies policy changes and laws is a difficult world to navigate. But thats what makes it fun right FNIC is seeking a benefits guru to join our team as a Account Manager I Employee Benefits who will work with brokers and carriers to provide exceptional service to our clients.
Whats the work like
You will...
- Effectively and independently manage customer service accountabilities on an Employee Benefits book of business less than $30000 in commission income
- Assist producer in development of service plan for assigned accounts; and coordinate and monitor the service plan as needed
- Responsible for file setup and quotes for groups between 2 and 100 lives
- Knowledgeable of all group products plan designs and rating procedures for a book of business below $300000 in commission income
- Assist producers in preparation of enrollment materials and presentations and attend client meetings and benefit fairs
- Complete servicing of accounts including but not limited to utilizing standard proposals spreadsheets and Power Point presentations depending upon which product is quoted
- Review policies upon receipt in accordance with agency procedures for timely customer service
- Review all applications and policies for accuracy and completeness and take an active role in completing all carrier requirements to implement policy
- Manage renewal process according to agency procedures; review quotes prepare proposals
- Promptly respond to customers questions and/or requests for assistance
- Communicate all necessary information to producers clients carriers and any other agency team members servicing the account
- Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
- Prioritize workload to consistently meet objectives and request assistance from management when necessary
- Perform quality reviews as requested by management and comply with requirements of quality programs
- Follow agency and department procedures as outlined by management
- Maintain effective working relationships with clients to support business retention and accompany producer to client meetings as necessary
- Maintain effective working relationships with insurance company representatives and attend carrier meetings as necessary
- Ensure confidentiality is maintained in the collection maintenance and dissemination of highly sensitive information including Protected Health Information (PHI)
- Maintain develop and pursue technical knowledge through newsletters bulletins seminars trade publications or other educational opportunities
- Maintain regular and consistent attendance
- Any other special projects and duties as assigned
Okay so whats in it for me
While we expect a lot from our employees at FNIC we also provide a lot in return.
- Competitive Pay: We strive to pay our employees a competitive market compensation
- Benefits: Youre covered: health dental vision HSA with employer contributions 401k employer-paid short-term & long-term disability life insurance
- Dress: Dress for your day bring your whole self to work so you can be as comfortable at work as you are in your personal life.
- Flexibility: Time back in your day We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
- Wellness: Stretch away the stress every morning or night with our in-office gym or workout classes. Mental health resources - EAP
- Education: Like to go back to school Learn something new Well provide tuition reimbursement to support you in your goals.
- Fun working environment: Who likes a boring working environment No one. We have plenty of fun with frequent company outings food days and fun competitions to name a few!
Requirements
What do I need to know
You have to have
- Valid Drivers License
- Nebraska Life Sickness Accident and Health Agents license
- High School diploma or equivalent.
- Minimum of 1-2 years in Employee Benefits experience
- Experience and knowledge of plan designs proposal procedures and servicing of accounts
- Knowledge and experience with Fully-Insured and ACA groups.
- Excellent verbal and written communication skills.
- Strong organizational skills and ability to multi-task
- High degree of proficiency in Microsoft Office products (Word Excel) electronic mail system and all other agency automation software
- Strong respect for confidentiality
- Ability to conform with and abide by all workplace policies work procedures and instructions
- Ability to establish and maintain effective working relationships with company employees and external contacts
Salary Description
$28.21/hour - $33.33/hour
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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