Technical Enablement Program Manager
Technical Enablement Program Manager
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$ 120000 - 145000
1 Vacancy
Job Description
About Parsec
Parsec Automation Corp. (Parsec) is a trailblazing creator and provider of manufacturing operations management software. Consistently recognized by organizations likeGartnerandIDCand a winner of numerous awards including theData Breakthrough AwardsAmerican Business andBest in Biz Parsec exemplifies leadership in the dynamic fast-paced manufacturing sector. With major companies such as Johnson & Johnson Merck Toyota Proctor & Gamble Eli Lilly Hershey Siemens and DuPont leveraging its innovative TrakSYS platform to tackle even the most complex manufacturing challenges Parsecs solutions are actively optimizing efficiency quality and compliance at over 11000 plants in more than 140 countries. Committed to customer success and driven by innovation Parsec continues to fulfill its mission of making the management of manufacturing operations as simple as possible.
Role
The Technical Enablement Program Manager will own the full lifecycle of our internal and external learning and enablement programs. The role is both hands-on and strategic and is responsible for defining and executing the strategy for designing developing implementing and evaluating scalable training programs that empower employees partners and customers to succeed.
This is a high-impact individual contributor role. The role will not manage a team but rather own and drive executioncollaborating cross-functionally while personally developing and delivering modern engaging learning content. Success in this role requires a strong balance of strategy and execution with a roll-up-your-sleeves approach to instructional design project management and stakeholder engagement. The role will partner with subject matter experts in product services and engineering to build outcome-driven training programs aligned to our business goals.
Responsibilities
- Program Ownership
- Define and lead the overall strategy for internal and external technical learning programs
- Build and maintain a roadmap of training priorities aligned to business goals
- Coordinate with subject matter experts (SMEs) product engineering and services teams to ensure enablement efforts stay aligned with evolving needs
- Advocate for SME availability and support within the organization
- Manage project timelines training calendars and program logisticspersonally driving execution without a support team
- Content Development
- Work directly with internal experts to turn complex technical information into clear useful training
- Develop content in a variety of formats like videos guides simulations labs and online courses
- Build learning paths for different audiences such as new hires engineers support teams and external users
- Make sure all content is accurate consistent and effective using proven instructional design practices
- Keep track of training needs and manage a list of content projects from start to finish
- Deliver Measure & Improve Training
- Establish learning KPIs and reporting mechanisms to measure effectiveness and adoption
- Measure and ensure training content meets standards for accuracy consistency and instructional effectiveness
- Roll out training through live sessions digital platforms or self-paced courses
- Upload and organize content in the learning system so its easy to find and use
- Collect feedback from learners and look at usage data to see whats working
- Make changes based on feedback to improve the learning experience
- Experiment with new training formats like microlearning certifications or gamified lessons to keep content fresh and engaging
Minimum Qualifications
- Bachelors Degree (Instructional Design Computer Science Information Technology Learning & Development or related field)
- 5 years of experience designing and delivering technical learning programs in a software or enterprise technology environment
- While deep technical expertise in our specific product is not required experience with MES platforms (such as TrakSYS) or certification in enterprise manufacturing software is highly preferred.
- Ability to work with technical SMEs to translate complex concepts into learner-friendly content
- Proven ability to gather feedback and iterate based on learner needs and organizational goals
Preferred Qualifications
- Experience in manufacturing industrial automation MES ERP or plant operations
- Strong command of instructional design models (e.g. ADDIE SAM Blooms Taxonomy) and adult learning principles
- Experience designing multi-format content: e-learning instructor-led training (ILT) virtual ILT microlearning labs videos documentation
- Strong command of instructional design models (e.g. ADDIE SAM Blooms Taxonomy) and adult learning principles
- Experience designing multi-format content: e-learning instructor-led training (ILT) virtual ILT microlearning labs videos documentation
- Familiarity with learning measurement models (e.g. Kirkpatrick) and ability to report on training effectiveness
- Hands-on experience using Learning Management Systems (LMS) (e.g. Thinkific Docebo SAP Litmos TalentLMS or similar)
- Proficiency with authoring tools (e.g. Articulate Storyline Rise Camtasia Adobe Captivate)
- Familiarity with SCORM xAPI or other e-learning standards
Compensation / Benefits
- $120000 - $145000 annual salary
- Variable bonus based on company and individual performance
- 100% Company-paid health insurance premiums for employee
- Ability to work a hybrid schedule
- Flexible vacation time
- Outstanding team environment
Location (Hybrid/Remote)
Hybrid (3 days in office 2 days remote)
Required Experience:
Manager
Employment Type
Full-Time
