Service Advisor
Service Advisor
Posted on :
20-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
SERPENTINI OF MEDINA is looking to add another Service advisor to our BOOMING service department!--The right candidate will have some customer facing experienceand a valid drivers license. NO EXPERIENCE AS A SERVICE ADVISOR IS PREFERRED! The day-to-day duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control.
$40000 to $100000 or MORE!
Benefits
- Health dental and vision insurance
- 401(k) plan
- Paid time off
- Opportunities for advancement
- Employee discounts
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
- High school diploma or equivalent
- Ability to read write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our6 locations in Strongsville Medina Orrville Westlake Tallmadge and Willoughby Hills. Customer service is at our core and our goal is to deliver not only a stress free car buying experience but an easy and enjoyable car-ownership experience. When you join our team you join the Serpentini family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
