Lead UX Product Designer â Emerging Experiences
Lead UX Product Designer â Emerging Experiences
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$ 126600 - 227900
1 Vacancy
Job Description
Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and certifications. In addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at Target
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target UX is a group of design content research and accessibility practitioners and experts with a passion for improving and innovating our digital experiences for Targets guests team members and partners. Here we pride ourselves on designing tangible inspiring and impactful solutions that serve all aspects of our business and being a part of the team means you will play a critical role for Targets digital experience by increasing ease simplicity value and delight for every touchpoint.
About the team
The Emerging Experiences team focuses on future-forward guest experiences that are seamless inspiring and full of possibility. We imagine whats next for Targets digital and physical touchpointsand bring those ideas to life through immersive high-fidelity storytelling.
This team works across the ecosystemcollaborating with product engineering brand stores and enterprise strategyto prototype the future and make it real. Were here to create clarity in complexity. At Target design isnt just how something worksits how it feels. Its how we bring joy to everyday life through moments of clarity emotion and care.
About the job
As a Lead UX Designer youll help shape how millions of guests engage with Targetbefore during and beyond the transaction. Youll use service design methods guest insights and experience frameworks to bring clarity to complex problems and design vision to moments that matter.
Youll co-lead strategy sprints map future-state journeys create artifacts that align teams and build the connective tissue between product operations and brand. Youll move seamlessly between high-level strategy and hands-on designworking across teams to define experience direction and accelerate delivery.
Your work will help Target show up as one cohesive compelling experienceacross platforms across journeys across time.
Responsibilities
Define and lead multi-touchpoint guest experiences leveraging service design methods like journey mapping ecosystem modeling co-creation and service blueprinting
Partner with cross-functional peers to connect insights experience strategy and opportunity framing into actionable experience direction
Guide and facilitate design sprints for discovery future visioning and strategy activation
Create impactful design artifacts to align stakeholders and drive shared understandingincluding maps models prototypes and concept stories
Use qualitative and quantitative research to understand needs define opportunity areas and measure guest and business impact
Shape Targets approach to service design by evolving tools methods and team practices
Design with an eye toward scalecreating systems and frameworks that drive consistency and clarity across the organization
Contribute to a strong design culture that values inclusion experimentation and outcome-driven thinking
Mentor junior designers facilitate feedback and raise the bar for design excellence
About you
7 years of experience in UX with a portfolio that demonstrates strategic depth and craft across journeys systems and teams
Advanced facilitation experience (workshops sprints or stakeholder alignment sessions)
Advanced knowledge of service design methods and tools (e.g. service blueprints journey maps co-creation frameworks)
Deep experience driving work through ambiguityconnecting long-term vision with short-term delivery
Proven ability to use insights and data to frame problems prioritize opportunities and tell compelling experience stories
Expertise in product design and prototyping tools (e.g. Figma) with strong fluency in visual and interaction design fundamentals
Strong collaboration and communication skillsespecially when aligning across disciplines or influencing stakeholders at all levels
A growth mindset and a passion for improving experiences at scaleespecially those that serve real human needs in complex environments
Highly relevant experience
Experience designing for omni-channel retail service ecosystems or operations-driven environments
Exposure to Enterprise UX or operations design
Experience integrating AI automation or emerging tech into service models
Portfolio guidance
Please include a portfolio that showcases:
End-to-end service design work (journey maps blueprints or experience models)
Strategic framing and stakeholder alignment (sprint facilitation direction setting)
Tangible impact across guest experience business value or systems improvement
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Application deadline is : 06/29/2025Employment Type
Full-Time
