PT Evening Front Desk Agent

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profile Job Location:

Fargo, ND - USA

profile Monthly Salary: $ 16 - 17
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About Us:

Our new Springhill Suites hotel is now seeking friendly organized and customer-focused Hotel Front Desk Agents to join our team! As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional stay experience.

Job Summary:

Were looking for a highly skilled and courteous Front Desk Agent to manage guest check-ins/outs handle room assignments and provide exceptional customer service. If you have excellent communication skills a warm smile and a passion for hospitality wed love to hear from you!

Responsibilities:

  • Greet guests handle check ins/outs and assign rooms

  • Manage room keys ID verification and ensure secure transactions

  • Answer phone calls respond to emails and resolve guest inquiries

  • Process payments handle billing and keep accurate records

  • Provide information on hotel services amenities and local attractions

  • Collaborate with other departments to ensure seamless guest experiences

  • Maintain the front desk areas cleanliness and organization

  • Follow hotel policies procedures and safety protocols

Requirements:

  • Excellent communication interpersonal and problem-solving skills

  • Shifts consist of 3p-11p and 4p-10p flexible schedule with weekend availability

  • Basic computer skills

  • High school diploma or equivalent required

What We Offer:

  • Competitive hourly rate ($16-$17/hr.)

  • 24-36hrs/week

  • Comprehensive benefits package (medical dental vision)

  • Paid time off accrual

  • Opportunities for career growth and development

  • A dynamic and supportive work environment

How to Apply:

If youre passionate about delivering exceptional guest experiences please submit your application including your resume and a cover letter to
We cant wait to welcome you to our team!

Required Experience:

Unclear Seniority

About Us:Our new Springhill Suites hotel is now seeking friendly organized and customer-focused Hotel Front Desk Agents to join our team! As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional stay experience.Job Summa...
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Key Skills

  • Customer Service
  • Hotel Experience
  • Hospitality Experience
  • Computer Skills
  • Upselling
  • Medical office experience
  • Office Experience
  • Computer Literacy
  • Front Desk
  • Guest Services
  • Cash Handling
  • Phone Etiquette