Medical Information Specialist I - Nurse
Medical Information Specialist I - Nurse
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Job Description
Work Schedule
Rotational days/weekendsEnvironmental Conditions
OfficeJob Description
At Thermo Fisher Scientific youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research development and delivery of life-changing therapies. With clinical trials conducted in 100 countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio our work spans laboratory digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on now and in the future.
The Med Info Spec - Nurse role at Thermo Fisher Scientific is an outstanding opportunity to contribute to our mission of making the world healthier cleaner and safer. Located in Wilmington NC you will play a key role in our Medical Communications division providing world-class medical information services and supporting critical clinical trials.
The working shift for this position is variable and rotates weekly between 11:00 am - 7:00 pm EST and 12:00 pm - 8:00 pm EST. Weekends holidays and on call shifts are required.
A Day in the Life
- Respond accurately and professionally to technical and medical information inquiries via phone email internet or mail regarding pharmaceutical or device products.
- Process fulfillments provide clinical trial information and offer after-hours on-call support.
- Analyze caller questions to formulate accurate and concise responses using client-approved resources.
- Identify record and triage adverse events and product complaints according to guidelines providing additional support as needed.
- Maintain detailed knowledge of project and corporate policies including SOPs protocols and regulatory requirements.
- Work closely with internal and external client contacts to resolve complex inquiries researching medical literature and drafting responses when necessary.
Keys to Success
Education
- Bachelors degree and equivalent experience in Nursing and relevant formal academic/vocational qualification.
Experience
- Previous experience that provides the knowledge skills and abilities to perform the job.
- Active RN license or Nurse Licensure Compact (NLC) equivalency.
Knowledge Skills Abilities
- Excellent verbal and written communication skills.
- Proficient computer and keyboarding skills.
- Strong interpersonal skills and ability to work both independently and as part of a team.
- Ability to interpret complex medical and technical information.
- Organizational and time management skills.
- Maintain a positive and professional demeanor in demanding situations.
Physical Requirements / Work Environment
- Work performed in an office environment with exposure to electrical office equipment.
- Constant interaction with clients and associates.
- Daily exposure to high pressure intense concentration needed.
- Rotating shifts required primarily supporting evening hours of 11am-7pm or Noon-8pm EST.
- Support after-hours on-call assistance on a rotating basis ensuring 24/7 coverage.
- Frequently stationary for 6-8 hours per day.
- Occasional mobility and light to moderate lifting required.
Benefits
We offer competitive remuneration an annual incentive plan bonus healthcare and a comprehensive range of employee benefits. Thermo Fisher Scientific provides a collaborative innovative work environment with outstanding career and development prospects. Join us in our exciting company culture that stands for integrity intensity involvement and innovation!
Compensation and Benefits
The hourly pay range estimated for this position Med Information Nurse I based inIllinois is $36.00$37.00.This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits please visit: Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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