Work-Based Tutor Customer Service & Business Administration (L2 3)
Work-Based Tutor Customer Service & Business Administration (L2 3)
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Job Description
This is a remote position.
Work-Based Tutor Customer Service & Business Administration (L2 3)
About the Role
LT Selection is proud to be recruiting exclusively on behalf of a respected apprenticeship and skills provider delivering across the UK.
We re seeking an experienced and adaptable Customer Service & Business Administration Tutor to deliver high-quality work-based learning for apprentices and adult learners working towards Level 2 and 3 qualifications. You will deliver a combination of online workshops one-to-one coaching and portfolio support supporting learners to achieve success in their roles and progress to Gateway and End Point Assessment.
This role is available on both a freelance and full-time employed basis with remote-first delivery and flexible scheduling.
Key Responsibilities
Deliver engaging and relevant workshops across Customer Service Practitioner Customer Service Specialist and Business Administrator standards
Provide high-quality one-to-one support coaching and progress reviews
Guide learners to develop job-specific knowledge skills and behaviours
Prepare learners for Gateway and End Point Assessment (EPA)
Track and record learner progress in line with funding requirements and quality standards
Support the design and improvement of delivery content where appropriate
Liaise with employers and internal teams to ensure a consistent learner journey
Maintain full compliance with quality safeguarding and assessment frameworks
Essential Requirements
Recognised teaching or assessing qualification (e.g. CAVA AET DTTLS PGCE)
Experience delivering apprenticeships or qualifications in Customer Service or Business Admin
Excellent digital delivery skills using platforms such as Teams Zoom or a VLE
Ability to adapt delivery to individual learning styles and needs
Strong organisational and communication skills
Knowledge of Ofsted apprenticeship standards and EPA requirements
Desirable
Experience with online portfolio systems (e.g. OneFile Smart Assessor)
Knowledge of funding and compliance in the apprenticeship sector
Previous experience supporting remote learners in a caseload model
Why Join
For Employed Staff:
Up to 30000 salary
Remote-first delivery model
CPD opportunities and clear progression
Supportive and inclusive team culture
For Freelancers:
60 per learner per session
Flexible working model
Paid per delivery without minimum caseload targets
Opportunity to work alongside a modern tech-forward provider
Education
Assessor" or "pgce" or "pgcse" or "DTLLS" or "CTLLS" or "PTLLS" or "Preparing to teach in the life long learning sector" or "L3 certificate in education" or "L4 certificate in education " or "L4 certed" or "L3 certed" or "L 3 cert education" or "Cert education" or "pgce" or "pgcse" or "QTS " or "Qualified teacher status" or "CAVA" or "Lecturer" or "" or "petals" or "A1" or "D32/D33" or "TQUK Level 3 Award
Employment Type
Full Time
