Internal Communications Manager Europe

As part of our Europe team you will own our people communications plan communicating with our 2000 colleagues across 26 countries. Our business is currently experiencing a period of transition while we integrate Turner & Townsend with CBRE Project Management following the recent combining of the two businesses and as we prepare to launch our next 5-year business strategy. This role will focus on establishing an internal communications function for the Europe region setting up processes channels and campaigns to communicate strategic BAU messages to our people as well as supporting our change communications colleagues who are focused on ensuring a smooth integration process.   

While we operate from a number of strategic hub offices across Europe (Amsterdam Dublin Munich Paris Madrid Milan) the majority of our colleagues work on client sites sometimes in remote locations. Key areas of focus for this role will be driving consistency and clarity in our internal communications ensuring our colleagues feel part of one Turner & Townsend business. 

Key relationships and stakeholders 

This role reports directly to the Director for Change and Transformation with a dotted line to Global Corporate Communications Director.  

Key stakeholders include the Regional Managing Director Regional HR Lead and Regional Business Generation Lead as well as the Managing Directors of each of the countries within our Europe region.  

The role will also need to work closely with our Global Internal Communications team based in London.   

Role requirements 

• Develop and deliver an internal communications strategy and plan for our Europe business aligned to the overall business goals and objectives as set out in our Vision 2030.  
• Manage a programme of leadership communications for our Regional Managing Director.  
• Advise Managing Directors of each country on communications approaches and mobilise a network of communications champions across the region to support with delivery of communications ensuring messaging is cascaded effectively and consistently.  
• Deliver communications to support important business change initiatives such as system implementations and including supporting the regional change team on our integration with CBRE Project Management.  
• Own communications channels such as Viva Engage and Poppulo on behalf of the Europe region promoting best practice and engagement liaising with the global communications team based in London.  
• Align with the global internal communications team and corporate internal communications calendar tailoring and delivering company-wide campaigns specifically for Europe.  
• Manage relationships with third-party agencies and suppliers when required.  

Qualifications :

• Ability to develop and deliver internal communications strategy and plans in a complex environment.  
• Experience in producing leadership communications pieces across a variety of channels working closely with MD or C-suite level executives. 
• Significant change communications experience ideally with hands-on experience of merger & acquisition/integration communications.  
• Experience in producing impactful compelling communications for a diverse internal audience ideally including non-office-based colleagues. 
• Excellent copywriting skills with demonstrable experience in creating clear and persuasive copy. 
• A journalistic understanding of good content and the ability to curate and distil stories on a variety of topics. 
• Ideally multi-lingual (including English to mother tongue standard) with previous experience of working in pan-European roles.

Behaviours 

• Resilient adaptable able to think on your feet and demonstrable experience of working in a fast-paced environment. 
• High-energy positive attitude viewing challenges as opportunities.  
• Comfortable managing relationships with senior stakeholders (including at MD and Board level) and the ability to influence and develop productive relationships with a variety of teams across the business. 
• Inclusive collaborative always treating others with care and respect; and looking to bring out the best in others.  
• Curious mindset eager to keep learning.  

Additional Information :

What we offer you

At Turner & Townsend we want our people to succeed in both work and life we promote a healthy productive and flexible environment. In addition you can expect:

• A competitive salary based on the position and your experience;
• 25 vacation days with the option to purchase additional days;
• Offices in Amsterdam and Eindhoven conveniently located;
• A NS travel card for public transportation in the Netherlands;
• A laptop and phone: Anything you need for your work;
• Hybrid work possibilities: Working from home our offices or the client site;
• Monthly team events where you get to know your colleagues better informally (barbecuing a graffiti workshop making chocolates padel/golf/running);
• Career opportunities that are tailored to your ambition;
• Working on high-profile projects with international opportunities;
• You will be part of a driven and enthusiastic team that will give you a warm welcome to T&T;
• Room and support for your personal development;
• Possibility to join one of our social networks such as Corporate Responsibility Equality Diversity and Inclusion or bring a new interest to your colleagues!

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

Turner & Townsend value greatly and have a focus on Corporate Responsibilities (CR) this includes a days leave entitlement to support a local charity or community activity along with the opportunity to participate in several office events that held throughout the year.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from people from all sectors of the community.

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