Senior External Relations Assistant
Senior External Relations Assistant
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Job Description
Hardship Level
Family Type
Family Type
Residential location (if applicable)
Grade
Staff Member / Affiliate Type
Reason
Regular > Regular AssignmentTarget Start Date
Deadline for Applications
Standard Job Description
Senior External Relations Assistant
Organizational Setting and Work Relationships
The Senior External Relations Assistant normally functions under the direct supervision of External Relations Officer or another professional staff depending on staffing structure of the Office. The incumbent assists in the management of external relations activities of the Office. He/she plays a key role in organising the visits of foreign delegations donors press and media providing regular briefings and drafting reports/materials for external partners. He/she may also receive advice and operational support from the External Relations/Public Information Units at the Country Office /HQ.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.
Duties
- Draft briefing notes press releases bulletins reports newsletters and prepare any other public information material as required
- Facilitate and accompany visits of foreign delegations partner NGOs donors and the media to refugee camps
- Draft and translate routine correspondence and texts.
- Assist with developing and implementing UNHCRs social media strategy conceptualize and pitch stories for UNHCRs global website.
- Ensure that public information materials including fact sheets information brochures briefing materials from the Branch Office etc. are available.
- Organize visibility events (e.g. World Refugee Day) and liaise with partners refugees and local communities on implementation.
- May be required to assist in compilation of weekly monthly annual/quarterly thematic reports situations reports etc.
- Review media daily and ensure the office is kept informed of local developments.
- Provide information on UNHCRs activities to external partners.
- Respond to non-complex media queries and incoming correspondence.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable
Certificates and/or Licenses
International Relations Journalism Political Science
Communication Media
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Not specified
Desirable
Previous experience in UN/UNHCR.
Completion of UNHCR learning programmes or specific training relevant to functions of position.
Knowledge of another relevant UN language.
HQ and Field experience with UNHCR or with other humanitarian organizations
Functional Skills
TI-Interpretation
IT-Computer Literacy
CO-Drafting and Documentation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.
As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.
Desired Candidate Profile
The incumbent of this position will be expected to possess:
Prior experience working as part of a multi-functional team;
Thorough understanding of UNHCRs Protection mandate and its practical application across Greece;
Proven high quality drafting skills in English and in Greek including some translation;
Ability to develop project proposals to secure both government (e.g. EU) and other funding sources;
Ability to report on funding and project implementation;
Track record of compiling analysing and synthesising complex information from diverse sources into digestible reports for both internal and external consumption;
Ability to draft key messages talking points and briefing notes for senior management and HQ;
Ability to draft accurate responses to queries from the diplomatic community and other stakeholders;
Proven ability to engage and communicate with diverse audiences - ranging from refugee communities to authorities civil society and diplomatic counterparts;
Ability to organize diplomatic and partner briefings for the Office as well as facilitate donor missions;
Experience in supporting inter-agency coordination efforts;
Ability to monitor Greek media and government statements and summarize for Press Reviews for internal and external dissemination;
Ability to draft public information material in English and in Greek with a view to highlighting UNHCRs support to refugees in Greece;
Ability to work efficiently and within tight deadlines and show flexibility when there are shifting priorities;
Experience of working across different functional areas would be considered an advantage.
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station please visit: of Position:
Currently some 142000 asylum-seekers and refugees are hosted in Greece. In 2024 some 62000 people arrived either by sea or land. UNHCR provides expert advice to the State and evidence-based information that helps inform programmes and policies for asylum-seekers and refugees. Access to international protection identifying durable solutions and support to vulnerable asylum-seekers and refugees such as unaccompanied children and survivors of gender-based violence are UNHCRs key also works with national and local authorities the private sector civil society and refugee communities to advance protection solutions and inclusion develop support networks and create employability and training opportunities for refugees. The Office retains a readiness to respond to emergencies and new arrivals with a focus on immediate support to the most vulnerable. UNHCR Greece plays a strong advocacy role since continued support is needed particularly from EU countries and EU institutions in providing immediate protection to those most at-risk through sufficient resources ensuring capacity in the country and responsibility-sharing. UNHCR will continue to assist Greek authorities in responding to both short and long-term challenges.
Position Specifications
This position combines external/donor relations fundraising reporting public information and inter-agency coordination and requires experience with UNHCR in these areas. The incumbent will report to the External Relations Officer within the External Engagement Unit and will work closely with all other members of the team as well as other colleagues from various functional areas.
Living and Working Conditions:
Athens is the capital and largest city of Greece. Athens is a family duty station classified as H by ICSC. Public Transportation and medical facilities are well-developed and easily accessible. The educational institutions at all levels as well as international schools are available. The climate can be described as Mediterranean with hot and dry summers and cool and mild winters.
In accordance with UNDSS security risk assessment the whole Greek operation is classified as Security Level 2 (low). Security Clearance is required for travelling in the country.
For more detailed information please consult the continuously updated living conditions booklet on Intranet.
Additional Qualifications
Skills
Education
Certifications
Communication - Other International Relations - Other Journalism - Other Media - Other Political Science - OtherWork Experience
Competencies
Accountability Client & results orientation Commitment to continuous learning Communication Organizational awareness Teamwork & collaborationUNHCR Salary Calculator
Required Experience:
Senior IC
Employment Type
Full-Time
