Studio Co-ordinator
Studio Co-ordinator
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
Colets is a thriving private not-for-profit health club in the heart of Thames Ditton. With 4500 members we offer a wide range of group exercise classes wellness services and premium facilities. Were not just another corporate gym were community-driven welcoming and committed to doing things differently.
Job Purpose
Were looking for a passionate and organised Studio Coordinator to lead and oversee our group exercise programme including both traditional classes and paid courses (e.g. Pilates Reformer Vitality). Youll manage a large freelance team (60 instructors) support in-house development and ensure our timetable is varied inclusive and high-quality. As a capable all-rounder youll also be able to teach classes when needed.
Key Responsibilities
Members
- Be the main contact for group exercise feedback and use it to improve the offering.
- Monitor class quality safety and member experience.
- Manage class demand and ensure fair access using our Strike Policy.
People
- Lead motivate and support freelance and employed instructors.
- Assist with recruitment onboarding and development of new instructors.
- Manage freelance pay benchmarking and incentive schemes.
Operations
- Oversee studio timetables across multiple spaces using our CRM platform.
- Support and promote Pilates Reformer and other paid programmes.
- Liaise with Operations to maintain safe clean and fully equipped studios.
- Work with Marketing to promote classes and launches.
- Ensure health & safety policies are followed at all times.
Finance
- Approve invoices and timesheets.
- Provide attendance and feedback data to inform future planning.
- Manage department costs and work within budget.
KPI Targets
- Improve Member NPS related to studio classes.
- 25% of classes to be covered in-house.
- 100% compliance on freelance instructor qualifications and CPD.
- Grow participation in paid classes (Reformer Vitality Cargo etc.).
Qualifications & Experience
- Level 2 GX and/or Level 3 fitness qualifications.
- Experience in studio coordination or similar leadership role.
- Strong communication organisation and rota management.
- Understanding of fitness trends and a passion for wellness.
- First Aid/Defibrillator qualified or willing to train.
- Knowledge of (or willingness to learn) Pilates Reformer.
Personal Qualities
- Friendly approachable and motivated.
- Proud to deliver a high-quality service.
- Positive proactive and calm under pressure.
- Passionate about working in a values-led not-for-profit environment.
- Flexible to work evenings and weekends.
Why Join Us
- Be part of a values-driven supportive team.
- Free use of club facilities and your birthday off.
- Opportunities for development and to make real impact on members health.
Required Experience:
Senior IC
Employment Type
Part-Time
