Senior Consultant, Workforce Experience Metrics and Reporting
Senior Consultant, Workforce Experience Metrics and Reporting
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
This role supports CIBCs Workforce Experience program which engages teams across CIBC to gather employee experience feedback and data synthesize insights and collaborate with Business and HR leaders to share findings prioritize solutions and drive positive change.
The Senior Consultant Workforce Experience Metrics and Reporting is accountable for transforming workforce and employee data into actionable insights that drive strategic decision-making and enhance the overall employee experience. By leveraging advanced analytics data visualization and qualitative insights the senior consultant supports stakeholders in shaping effective strategies that align with business objectives and foster a thriving workforce.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How youll succeed
- Data Analysis and Reporting: This role involves gathering and analyzing workforce and business data to develop detailed and insightful business reports for senior executives. It includes creating and maintaining clear visually impactful dashboards and reports using advanced tools such as Power BI Tableau and Excel to support stakeholders in making informed decisions. Additionally statistical techniques like hypothesis testing correlation regression and trend analysis are applied to workforce and employee data to uncover meaningful insights. The role also includes analyzing qualitative data such as employee feedback and exit interviews using thematic analysis or text analytics tools to identify patterns and inform strategic initiatives.
- Insight Generation and Decision Support: The position focuses on generating actionable insights from complex and diverse data sets to improve workforce experiences inform HR and business strategies and support organizational decision-making. This involves synthesizing both quantitative and qualitative data to provide a holistic view of workforce trends and challenges. Collaboration with HR and business leaders is essential to ensure that data-driven insights are aligned with organizational goals priorities and strategic objectives.
- Operational Support and Documentation: Provide operational support to ensure the successful achievement of objectives milestones and deliverables. Oversee the management of critical data and reporting processes ensuring timely and efficient distribution of information. Prepare comprehensive materials for reviews and updates while maintaining accurate documentation and records in appropriate systems to support organizational priorities and decision-making.
Who you are
- You understand that success is in the details. You notice things that others dont. You have experience managing operations. Your critical thinking skills help to inform your decision making and provides guidance to the team.
- You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
- Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. You effectively communicate at all levels and have leadership skills acquired from managing large projects and leading a team.
- Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity. You have the ability to work in cross-functional teams and collaborate closely with internal and external partners. You have vendor management experience.
- Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 34th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Business Effectiveness Client Service Communication Detail-Oriented Human Resources (HR) Process Improvements Relationship Management TeamworkRequired Experience:
Senior IC
Employment Type
Full-Time
