Data & Commercial Delivery Lead

Role OVO-View

Team: Commercial Optimisation - Attract Retain & Engage

Location: Hub Based - Bristol or London

Salary banding: 45000 - 65000

Experience: Mid-Expert Level

Working pattern: Full-Time

Reporting to:Head of Commercial Optimisation & CLV

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: InsightsOptimisation Growth

Top 3 qualities for this role: Curious problem solver attention to detail

Where youll work:

Depending on the needs of your business area we expect hub based people to be in the office at least once a week and to go to OVO Connection events in-person.

Youll be assigned to the closest one of our hub offices Bristol or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop is designed to inspire people help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO we are on a mission to solve one of humanitys biggest challenges the climate crisis. And we know it takes all of us to change the world. Thats why we need diverse people from all abilities gender identities ethnicities ages sexual orientations life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So naturally the team youll be joining plays a gigantic role in making that happen. Heres how:

Extremely exciting opportunity to work in a major progressive utilities business working across our Commercial business area with a particular focus on driving opportunities and optimising our use of Customer lifetime Value (CLV).

This role in a nutshell:

We are seeking a highly motivated and skilled Data Analyst & Commercial Delivery Lead to support our business with data-driven insights and lead the delivery of key projects and initiatives. This hybrid role combines a basic level of technical expertise in data analysis and visualisation with strong business and commercial acumen; and project coordination / initiative delivery skills.

The Data & Commercial Delivery Lead will be responsible for analysing data and translating findings into clear and concise presentations for senior management (e.g. CCO VP Growth) seeking sign-off for value opportunities to be driven across the business.

Working with a large number of stakeholders across the business to ensure the commercial opportunities get delivered in a manner that enables the realisation of benefits.

The role will also provide some support for the Senior Data Analyst and in business reporting.

Their activities fall into the following main areas:

1. Performance reporting to senior stakeholders - ensuring accurate and timely submissions of performance data (weekly and monthly) to senior stakeholders such as CEO and CCO for internal meetings and Board meetings
2. Provide insights - supporting the Head of Commercial Optimisation & CLV in gathering analysing and presenting actionable insights to CCO VP of Growth and the Director of Retain & Engage.
3. From insights to benefits - engage stakeholders / other teams to turn insights into actions to improve OVOs performance.
4. Being the driving force - work with stakeholders across the business to ensure barriers to delivery are removed

Your key outcomes will be:

• Lead and manage the end-to-end delivery of data-centric value projects and business initiatives
• Define project scope objectives and deliverables in collaboration with business stakeholders
• Establish and proactively manage relationships with multiple stakeholders across the business
• Develop plans timelines and resource requirements
• Monitor progress and proactively address or escalate risks & issues
• Provide regular status updates to leadership and stakeholders
• Extract transform and analyze data using SQL and BigQuery to support business decision-making
• Support the maintenance of dashboards and reports in Looker or Tableau
• Translate complex data findings into clear actionable insights for non-technical stakeholders
• Ensure data accuracy consistency and integrity in all reporting outputs
• Work hand in hand with those that are involved in CLV to answer critical questions and unlock opportunities

Youll be a successful Data & Commercial Delivery Lead here at OVO if you

• Experience analysing data to identify trends inconsistencies and insights
• Proficient in creating slide decks and comfortable presenting to senior stakeholders
• Have hands-on experience with technologies such as Google cloud BigQuery Github
• Advanced Excel/ Google sheet skills
• Some experience with Tableau or Looker Studio would be preferred
• Has experience leading the delivery of projects and initiatives working with a range of stakeholders from conception to ensure a positive outcome
• Can facilitate workshops presentations and training sessions to communicate data findings and project outcomes
• A keen eye for detail and ability to produce high quality deliverables
• Strong problem solving analytical and critical thinking skills
• Ability to collaborate with others and work with a degree of autonomy
• Comfortable navigating change and uncertainty with a flexible working attitude
• Experience and knowledge within the energy sector will be an advantage

Lets talk about whats in it for you:

Well pay you between 45000 - 65000 depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us and you flexibility to match your experience to our zero carbon mission.

Youll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVOand theres flex pay. Well give you 9% Flex Pay on top of your salary 4% of this is auto enrolled into your pension and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits including our green benefits which weve put at the heart of our offering add to your pension or even take it as cash.

Heres a taster of whats on offer:

For starters youll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level critical illness cover life assurance health assessments and more

For your wellbeing
With gym membership travel insurance workplace ISA will writing services dental insurance and more

For your lifestyle
With extra holiday buying discount dining home & tech loans and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to 400 towards any OVO Energy plan plus great discounts on solar smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people we need to listen to each others experiences and find ways to build a truly inclusive and diverse workplace. As part of this we have 8 Belonging Networks at OVO. Led by our people for our people - so when you join OVO you can play a part - big or small - with any of the Networks. Its up to you.

Oh and one last thing...

Wed be thrilled if you tick off all our boxes yet we also believe its just as important we tick off all of yours. And if you think you have most of what were looking for but not every single thing go ahead and hit apply. Wed still love to hear from you!

If you have any additional requirements theres a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.