Front Desk Receptionist SS
Front Desk Receptionist SS
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$ 4004 - 5245
1 Vacancy
Job Description
Job Requisition ID:47805
Closing Date: 06/25/2025
Agency:Department of Human Rights
Class Title:OFFICE ASSOCIATE - 30015
Skill Option:None
Bilingual Option:Spanish
Salary: Anticipated Starting Salary (Effective 7/1/25) $4004 monthly; Full Range: $4004-$5245 monthly
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:RC014
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Under Direction of the Senior Public Service Administrator (Manager of Operations) performs a variety of complex office support functions; serves as receptionists for the Departments Chicago office; provides non-technical information and assistance in person and by phone; translates documents procedures and other information into Spanish; receives stamps sorts and distributes mail; operates common office machinery; maintains records; completes a variety of work assignments for supervisor.
Benefits Statement
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: Functions
- Serves as receptionists for the Departments Chicago Office.
- Translates documents procedures and other agency specific information into Spanish for individuals who cannot speak read or write English.
- Receives stamps sorts and distributes mail.
- Operates common office machinery.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of high school and two years of office experience.
- Requires abilityto speak and write in Spanish at a colloquial skill level in carrying out position duties in conjunction with non-English speaking individuals.
Preferred Qualifications
- Prefers at least one (1) year experience applying standard office practices and procedures with basic proficiency in using common office software programs such as Microsoft Word Excel Outlook and data entry systems in a professional setting.
- Prefers at least one (1) year experience in written composition demonstrating intermediate proficiency in grammar spelling and punctuation for professional or business communication.
- Prefers at least one (1) year experience and basic proficiency in providing administrative support including accurate execution of office tasks and adherence to guidelines established by a private or public organization.
- Prefers at least one (1) year experience and basic proficiency in operating standard office equipment such as copiers scanners multi-line phone systems and document shredders with the ability to troubleshoot minor technical issues and perform routine maintenance.
- Prefers at least one (1) year experience and basic proficiency serving as a receptionist in an office setting answering multi-line telephones routing calls to appropriate entities opening sorting and distributing mail and responding to inquiries in person and/or electronically.
- Prefers at least one (1) year experience and basic proficiency organizing and maintaining complex filing systems including both hard copy and electronic filingsystems.
Conditions of Employment
- Requires completion of a background check and self-disclosure of criminal history.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Department of Human Rights
The Illinois Department of Human Rights (IDHR) is a state agency charged with the enforcement of the Illinois Human Rights Act (Act). The Act prohibits unlawful discrimination in Illinois with respect to employment real estate transactions financial credit and public accommodations (including education). IDHR protects and guarantees the rights of all Illinoisans to be free from unlawful discrimination by receiving and investigating claims of unlawful discrimination. Moreover the Act prohibits retaliation against a person who has opposed that which is reasonably and in good faith believed to be unlawful discrimination; prohibits the aiding abetting compelling or coercion of a person to commit a violation of the Act; and prohibits the willful interference with the performance of a duty or the exercise of a power by the Department or one of its officers or employees. At the forefront of protecting civil rights IDHR welcomes all candidates for employment to apply for any position for which they are qualified. Join IDHR in its mission to secure an Illinois free from discrimination.
Work Hours: Monday-Friday 8:30 am to 5:00 pm
Work Location: 555 West Monroe Street Chicago IL 60661
Agency Contact: Akia Harper
Email:
Phone #:
Posting Group: Office & Administrative Support
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Employment Type
Full-Time
