Sr. UX Designer, Last Mile Transporter Experience Design - Flex Offers
Sr. UX Designer, Last Mile Transporter Experience Design - Flex Offers
Posted on :
19-06-2025
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1 Vacancy
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Job Description
We are the Last Mile Delivery Design team for Amazon Worldwide Operations. We define build and maintain the products that Amazon businesses use to deliver packages to customers around the world. Our team of experienced designers researchers and cartographers partners with product teams to understand user behaviors and needs creating high-quality experiences that strive to not only meet those needs but exceed them. We design experiences such as the Amazon mobile delivery platform in-vehicle digital tools DSP 2.0 Delivery Station tools and other systems that support addresses geolocation routing and deliveries. The experiences we create are used by multiple Amazon businesses and product lines including Amazon Logistics Prime Now Amazon Fresh Amazon Flex Amazon Key Lockers I Have Space Retail and more.
Key job responsibilities
Our team is looking for high-performing design leaders to drive both big-picture vision and fast-paced execution delivering near-term results while exploring future opportunities. This design role focuses on the Offers portion of our Flex delivery program where individuals can earn money as independent contractors by delivering packages for Amazon. Success requires close collaboration with product partners engineers and design peers. Many of our projects extend beyond digital interfaces connecting with real-world physical processes. We work hands-on in our design and prototyping studio deeply understanding customer needs and creating experiences that aim to meet them in the moments that matter most.
A day in the life
As a designer on the Last Mile Experience Design team focusing on Offer experiences for Flex a delivery program where individuals can earn money as independent contractors by delivering packages for Amazon you will own your work end-to-end from managing your UX backlog to developing testing and sharing design strategies. Youll tackle complex design challenges with creative solutions and collaborate closely with product leaders design peers and engineering teams to create robust experiences that help users find work that fits their life including delivery preferences locations financial needs and availability. Strong collaboration and facilitation skills are essential to bring clarity and drive alignment across teams. Youll be expected to uphold high design standards continuously improve how we work and advocate for quality user experiences. With customer needs at the forefront youll use sound judgment stay informed about our users competitors and industry trends and contribute to delivering best-in-class navigation solutions.
About the team
Leading with Vision we adhere to a loose process for design. We invent via collaborative brainstorming sessions. We prototype and simulate experiences with real customers. We socialize vision upward and outward. We document the experience and support our tech teams. We launch and celebrate Work-Life Balance. We arent robotswe cant be effective innovative designers if we work too many hours (plus many of us have families!). So while we may invest extra to time to put on the finishing touches to launch critical projects we strive to accurately scope projects reduce project thrash and average a normal work week.
- Experience in delivering design solutions for projects of large scope and complexity
- Knowledge of usability principles and techniques
- Have an available online portfolio
- 6 years of design experience
- Experience designing in an agile development environment
- Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Our team is looking for high-performing design leaders to drive both big-picture vision and fast-paced execution delivering near-term results while exploring future opportunities. This design role focuses on the Offers portion of our Flex delivery program where individuals can earn money as independent contractors by delivering packages for Amazon. Success requires close collaboration with product partners engineers and design peers. Many of our projects extend beyond digital interfaces connecting with real-world physical processes. We work hands-on in our design and prototyping studio deeply understanding customer needs and creating experiences that aim to meet them in the moments that matter most.
A day in the life
As a designer on the Last Mile Experience Design team focusing on Offer experiences for Flex a delivery program where individuals can earn money as independent contractors by delivering packages for Amazon you will own your work end-to-end from managing your UX backlog to developing testing and sharing design strategies. Youll tackle complex design challenges with creative solutions and collaborate closely with product leaders design peers and engineering teams to create robust experiences that help users find work that fits their life including delivery preferences locations financial needs and availability. Strong collaboration and facilitation skills are essential to bring clarity and drive alignment across teams. Youll be expected to uphold high design standards continuously improve how we work and advocate for quality user experiences. With customer needs at the forefront youll use sound judgment stay informed about our users competitors and industry trends and contribute to delivering best-in-class navigation solutions.
About the team
Leading with Vision we adhere to a loose process for design. We invent via collaborative brainstorming sessions. We prototype and simulate experiences with real customers. We socialize vision upward and outward. We document the experience and support our tech teams. We launch and celebrate Work-Life Balance. We arent robotswe cant be effective innovative designers if we work too many hours (plus many of us have families!). So while we may invest extra to time to put on the finishing touches to launch critical projects we strive to accurately scope projects reduce project thrash and average a normal work week.
- Experience in delivering design solutions for projects of large scope and complexity
- Knowledge of usability principles and techniques
- Have an available online portfolio
- 6 years of design experience
- Experience designing in an agile development environment
- Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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