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You will be updated with latest job alerts via emailAdditional Information: This hotel is owned and operated by an independent franchisee Palmer Gosnell Hospitality LLC. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing copying). Prepare sales-related documents throughout the sales process (e.g. proposals contracts or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g. brochures promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter retrieve reconcile and verify information (e.g. commissions leads third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g. hours of operation rates and room types packages promotions entertainment restaurants special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $17.00 to $19.00 per hour and offers health care benefits paid time off 401(k) plan earned paid time off and/or sick leave life insurance disability coverage and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
At Palmer Gosnell Hospitality we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. Palmer Gosnell Hospitality considers for employment qualified applicants with criminal histories consistent with applicable federal state and local law.
Palmer Gosnell Hospitality strives to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As an associate with Marriott Hotels you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over we are proud to welcome you to explore a career with Palmer Gosnell Hospitality and Marriott. In joining us you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
Residence Inn by Marriott - Ocean City is part of Marriott Internationals portfolio and consists of beautiful properties in desirable locations. Residence Inn by Marriott - Ocean City believes our associates come first. Because if youre happy our guests will be happy. Residence Inn by Marriott - Ocean City associates are confident innovative genuine intuitive and carry on the legacy of the brands namesake and company founder Marriott. Our hotels offer a work experience unlike any other where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers. Residence Inn by Marriott - Ocean City creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a welcoming environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thats The Residence Inn by Marriott - Ocean City Treatment. In joining Residence Inn by Marriott - Ocean City you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
The hourly pay range for this position is $17.00 to $19.00.
This company is an equal opportunity employer.
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Required Experience:
IC
Full-Time