CRM Application Developer

CRM APPLICATION DEVELOPER

SUMMARY:

• CRM Applications Developer is responsible for designing building and maintaining custom applications features and integrations within the Salesforce platform to support organization strategy in the management of CRM targets and deliverables.

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:

• Create complex workflows triggers APEX code validation rules and integrate AppExchange and legacy platforms.
• Develop API integrations to support enterprise solutions and services.
• Lead adherence to best practices in technical documentation development configuration customization and code management.
• Manage data quality and integrity.
• Create reports to support analytics and business intelligence.
• Collaborate with peers and stakeholders to gather and analyze requirements estimating the effort needed to deliver scalable high-performance and secure solutions.
• Oversee daily support and maintenance of the Salesforce instance and clients.
• Work with project managers clients and developers to ensure effectiveness throughout development testing deployment and support phases.
• Maintain a flexible and proactive work environment to quickly respond to changing project requirements and customer objectives innovating ways to meet mission goals.
• Interact with clients end users and managers to analyze project objectives and requirements including specifications for user interfaces custom applications and integrations with internal systems.
• Provide support for the Salesforce environment focusing on declarative applications user permissions security settings custom objects and workflow rules.
• Design develop and maintain Salesforce environments and practices according to architectural standards and tools.
• Stay updated on Salesforce functionality best practices and industry standards.
• Troubleshoot and resolve code defects that arise during development and deployment.

QUALIFICATIONS AND REQUIREMENTS:

• Education/ Certifications/ Experience
  • Bachelors Degree required in one of the following fields; Business Administration Computer Science Information Systems or a related field
  • 5 years of experience as a SFDC Platform App Builder with Sales Cloud and Service including configuration and declarative tools to automate processes such as Lightning App Builder Process Builder workflows lightning flows triggers and approval processes.
  • Preferred Salesforce certifications include: Administration Platform App Builder.
  • Salesforce Lightning experience preferred.
  • Programming languages such as Java Apex SQL and .net is preferred
  • Strong knowledge and experience in System Development Life Cycle (SDLC) Agile and/or Project management practices.
  • May consider a combination of relevant experience with educational and other skills and abilities in lieu of educational requirements
• Competencies/ Skills/ Abilities
  • Highly proficient in the Salesforce CRM platform including its architecture and functionality.
  • Experienced in the software development lifecycle testing deployment and release management.
  • Skilled in designing customer-facing interfaces.
  • Strong declarative development experience with configurations process builders workflows flows Lightning components Lightning App Builder approval processes validation rules and triggers.
  • Knowledgeable about security and access management best practices.
  • Strong understanding of data modeling practices and design.
  • Familiar with Salesforce limits and development practices to ensure optimal performance.
  • Able to work within a defined change management structure and provide occasional after-hours support for issues and project launches.
  • Strong critical thinking analytical and problem-solving skills in a fast-paced environment while managing various requests.
  • Collaborate with cross-functional teams to build sustainable applications.
  • Analytical problem solver with expertise in declarative automation and Salesforce ecosystem features.
  • Excellent interpersonal and organizational skills able to communicate effectively with both technical and non-technical stakeholders.
  • Capable of understanding client requirements from diverse sectors and translating them into a compelling vision and roadmap.
  • Self-starter with experience in leading projects or delivery work streams.
  • Ability to visually and verbally demonstrate concepts to enable confident decision-making by stakeholders.
  • Strategic approach to solution design with proven ability to develop and execute tactical plans.
  • Excellent knowledge of Scrum Agile SAFe DevOps and tools like ADO Jira and Confluence.
  • Experience with Salesforce and software implementation across the entire Software Development Lifecycle (SDLC).
• Other
  • Passion to drive Engie Impacts mission and values

At ENGIE our Goal is to promote and thrive on diversity equity and inclusion. We do so for the benefit of our employees our goal is to support customers products and services and community. ENGIE is proud to be an equal opportunity workplace and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs job requirements and individual qualifications. ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race color creed religion national origin ancestry citizenship age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or gender expression (including transgender status) sexual orientation marital status civil union or domestic partnership status military service or veteran status physical or mental disability protected medical condition genetic information or any other legally protected category (referred to as protected characteristics) as defined by applicable federal state or local law in the locations where we operate.

The pay range for this role is: $82450-139150

• • Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional ENGIE benefits include a 401k plan paid time off and annual bonus. ENGIE complies with all federal state and local minimum wage laws

WORK ENVIRONMENT:

• Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
• Health & Safety Working Requirements
  • Adequate working surface (can fit two monitors a keyboard mouse and docking station)
  • Adjustable ergonomic chair
  • Proper Lighting
  • Heating air conditioning and ventilation to create a comfortable environment
  • Appropriate internet and bandwidth to conduct business
• Incumbent may be exposed to frequent noise caused by telephones office machines and nearby oral communications among fellow employees
• As a global organization attending meetings and events during early mornings and evenings may be required
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required
• Business travel may be required up to 5% of the time

REQUIRED PHYSICAL ACTIVITIES:

• Extended Periods of Sitting: Ability to remain seated for long periods with regular breaks as needed.
• Visual Acuity: Ability to view computer screens and read documents for extended periods.
• Frequent Use of Hands: Ability to use hands for typing handling documents and operating office equipment.
• Communication: Ability to effectively communicate both verbally and in writing through various mediums including phone email and video conferencing.
• Mobility: Ability to move within an office environment to access files office machinery and attend meetings.
• Reaching and Handling: Ability to reach handle and manipulate objects and equipment within an office or remote workspace.
• Occasional Lifting: Ability to lift and move items such as files or office supplies typically up to 10 pounds.
• Flexibility: Ability to perform tasks that may require bending twisting or standing briefly to access materials or equipment.
• Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.