Director of Revenue Cycle Management

JOIN OUR TEAM!!!

Are you looking to be one of the team To be part of the family and not just another number Are you looking for a positive work environment where teamwork and diversity are key

We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here. Many have been with us from the very beginning. Because were physician-owned we understand the value of having a well-trained well-resourced staff. When it comes to procedural healthcare experience matters.

Lubbock Heart & Surgical Hospital is committed to providing better outcomes for our employees!

LHSH Incentives

• Great Benefits Medical Vision Dental PTO & 401K
• Opportunities for Advancement
• Career Ladder for RNs LVNs & CSTs
• Consumer discounts through Perks
• Family Atmosphere
• Opportunity for Multi-Unit Training
• Free CEUs through Cornerstone our online training system

We are looking for a dedicated Director of Revenue Cycle Management like you to join our Lubbock Heart team.

What You Will do in this Role:

• Supervise the Centralized Scheduling Leader and Patients Accounts Leader.
• Incorporate the facilitys values into all business staff development practices and all departmentally directed activities.
• Complete (or contribute to the completion of) various financial forecasts including cost center salary and direct expenses month-end financial reporting receivables levels (days in AR and aging) cost center productivity and any long-range strategic plans for the department.
• Plan coordinate and prepare year-end audits with public accounting firms and third-party auditors as they relate to AR operations. Mediate and resolve conflicts regarding public accounting firms third-party auditors and investigative parties.
• Directly manage all service programs including external vendor programs and systems.
• Monitor and support daily staff functions in all areas related to the scope of the Directors responsibility.
• Participate in Revenue Cycle denial management charge master bad debt management and access management work teams.
• Maintain appropriate internal control safeguards over AR records and collection of cash. Maintain compliance standards for providing accurate information on all facility or health system billings.
• Assess and respond to organizational and customers needs with innovative programs to ensure customer satisfaction. Implement patient friendly billing guidelines. Achieve patient satisfaction goal.
• Ensure compliance with relevant regulations standards and directives from regulatory agencies and third-party players including RAC and MAC.
• Oversee the financial interface between and performance analysis of the patient financial services functions HMS service functions and fiscal services functions.
• Oversee the integrity of financial and clinical interfaces while facilitating the development of strategic system planning.
• Other duties as assigned.
• Direct ongoing programs for staff development which include:
  • Hiring and training for leadership positions and directing the hiring and training of all staff in the department.
  • Establishing maintaining and modifying work standards for all activities performed under the Director of Revenue Cycle Operations direct control.
  • Completing (directing the completion of) all necessary human resource documentation and adhering to all human resources expectations for subordinates.
  • Communicating regularly and effectively with subordinates and superiors regarding the status and condition of the business operations under control of the Director of Revenue Cycle Operations.
  • Developing multi-disciplinary patient financial services teams to enhance quality and efficiency.

What Qualifications You Will Need:

• Bachelors degree required preferably in business health or public administration management or a related field.

• Minimum of four (4) years management experience in the healthcare receivables field required.

• CPAM or FHFMA licensure/certification preferable

• Financial management skills including the ability to financially analyze data for operations budgeting auditing forecasting; basic accounting knowledge; AR and reserve analysis market analysis; staffing and financial reporting skills.

• Leadership skills to motivate cross-departmental teams performance towards excellence and develop team concepts and consensus-building management styles.

• Ability to analyze and resolve problems that affect the claim submission process regardless of whether the problem originates in an area under direct or indirect control.

• Office operations AR and financial reporting technology wage and hour regulations basic accounting and industry standards for healthcare revenue resolution management practices.

• The ability to make a significant contribution to the organizations overall effectiveness.

Your Shift: Full Time

Lubbock Heart & Surgical Hospital specializes in the care of cardiac orthopedic nephrology urology and general medical patients. We are also a highly active inpatient center mainly centered on surgical procedures that include cardiothoracic orthopedic urology and general surgery. We have a 24-hour Emergency Department with 5 fully equipped ED rooms 4 fully operating OR rooms 4 cardiac catherization labs with 1 electrophysiology room 11-day surgery rooms 58 acute care beds spread over three units and 16 cardiac critical care rooms. We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families physicians and our employees.

#Lubbock250

Required Experience:

Director