New Business Representative
New Business Representative
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$ 42000 - 45000
1 Vacancy
Job Description
About Armed Forces Benefit Association (AFBA) and 5Star Life
In 1947 AFBAemerged from the basement of the Pentagon to solve a critical need in support of the military. More than 75 years later our commitment to those who serve and to solving their unique problems remains core to everything we do. Founded to provide military members with a death benefit no one else would we continue to embrace our mission and deliver benefits tailored to the real-life needs of all who serve today including active duty National Guard and first responders. Providing protection to those who go in harms way we ensure survivor and other benefits are available to all who serve defend and protect our great nation no matter what. 5Star Life Insurance Company was founded in service and carry that mission today by committing to serve those who serve from underwriting benefits for military and first responder families to providing coverage to the employees that keep our communities running. Our commitment to our communities rather than the bottom line- drives our business.
We offer a flexible hybrid work environment allowing you to enjoy the best of both worlds with 3 days in the office and up to 2 days working remotely each week. This position is in Lincoln NE.
About the role:
Be part of a dynamic forward-thinking Worksite Group Voluntary Benefits team focused on providing an elevated client experience and comprehensive portfolio of life and supplemental health products striving to deliver total health and wellbeing to employer groups and their employees.
This role will be focused on working with brokers and outside partners to receive process and QC new business submissions of both life and health insurance elections from receipt to ultimate entry and list billing.
Below are some of the major job responsibilities:
- New Business Submission Processing
- Receive review and process both paper and electronic enrollment data for life and health insurance elections ensuring accuracy and timeliness from submission to list billing.
- Collaboration and Coordination
- Work closely with brokers sales teams Case Managers Group Onboarding Specialists and Field Technology Specialists to ensure smooth onboarding and setup of new groups and enrollment technologies.
- Quality Control and Issue Resolution
- Identify and correct errors or rejected submissions coordinate with relevant parties to obtain missing information and ensure proper issuance and fulfillment of policies and certificates.
- Workflow and System Management
- Manage assigned workflow queues provide feedback on system issues or trends and adapt to changes in procedures systems and guidelines.
- Compliance and Communication
- Maintain strict adherence to privacy laws and company guidelines generate and review correspondence and communicate effectively with internal and external stakeholders.
Education Licensure Certification and Experience
- High school diploma or equivalent
- Life or Health Insurance operations and insurance agency background desired
- Experience with insurance policy administration systems and data entry desired
Knowledge Skills and Abilities
- Strong attention to detail
- Ability to evaluate large volumes of data for accuracy and adherence to established data formats
- Ability to multi-task and effectively navigate within multiple systems while meeting established deadlines
- Strong working knowledge of Microsoft Office applications
- Ability to accept responsibility for organizing assignments and workflow
- Flexibility not only in work schedules but also in adapting to changes in systems procedures and guidelines
- Ability to work overtime periodically as required
- Effective written and oral communication skills
- Forward thinking with innovation in mind
- Ability to work collaboratively with colleagues; possess a helpful and supportive outlook
- Ability to solve problems and react quickly in case of any urgent situations
- Practice good work ethics and be able to lead by example
Benefits we offer:
- health insurance (medical dental and vision)
- flexible spending accounts (medical and dependent care)
- 401k plan with generous employer match
- paid time off
- paid holidays (12)
- life insurance
- short- and long-term disability insurance
- employee assistance program
- professional development & tuition reimbursement
- career growth opportunities
- on-site gym and locker rooms (Alexandria VA office only)
- friendly collaborative culture
Qualified people of all races ethnicities ages sex genders sexual orientations national origins gender identities marital status religions veterans statuses disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace we are committed to creating an inclusive environment for all employees. AFBA and 5Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview or has any questions or concerns they should contact Human Resources (). EEO is the Law (Link to external DOL site). AFBA and 5Star Life Insurance Company is an Equal Opportunity Employer and an E-Verify Employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
