Collection Specialist
Posted on :
19-06-2025
Employer Active
1 Vacancy
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Job Description
responsibilities:
- Communicate with clients to build and maintain a strong relationship
- Responsible for confirming with clients invoices accuracy to start follow up procedures till the due date
- Interviewing clients telephonic ally to establish their ability to pay debt.
- Overcoming stall tactics and objections and suggesting source of money for debt payments.
- Encouraging clients to utilize payment options such as credit cards and securing information for administrative services to process.
- Negotiating settlements by arranging clients payments over a longer time span.
- Confirming clients information and payment agreements.
- Informing management regarding effectiveness of strategies for various accounts
- Complying with applicable laws regulations policies and procedures.
- Follow up any modifications for the invoices when needed.
- Make sure that all invoices are accepted by the customer
Requirements
Requirements:
- Bachelors Degree in Accounting
- Excellent knowledge of Microsoft office
- Reporting Skills
- Deadline-Oriented
- Time Management
- Previous work experience in customer service sales collections or related field.
Behavioral Competencies:
- Excellent knowledge of collection processes.
- Task Planning.
- Excellent verbal communication negotiation and people skills.
- Outstanding phone etiquette.
- Proficient mathematical skills.
- Excellent communication and problem-solving skills.
Benefits
Social Insurance
Medical Insurance
Life Insurance
Employment Type
Full Time
Key Skills
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