Affordable Housing Leasing Manager (REF9754J)

Leasing Manager manages and directs the daily activities of the leasing operations department in accordance with organization policies and standards. Responsible for all leasing functions which may include reviewing and reviewing lease transactions and agreements. Oversees completion of all necessary paperwork and ensures proper customer service. Responsible for the productivity and budgetary performance of the leasing operations department.

Property Name: Park on Virginia
3295 S Virginia St Reno NV 89502 USA
Full-Time
Unit Count: 332
Reliable transportation to and from work possibly including off-site training locations is required to fulfill job duties.

Pay: $24 - $25 / Hour

DUTIES AND RESPONSIBILITIES

Relations

    Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations.

    Maintain positive professional and effective communication with applicants residents vendors clients and guests while representing FPI
    Keeps immediate supervisor informed concerning work progress including present and potential work problems and suggestions for new or improved ways of addressing such problems

Management

    Responsible for training and onboarding of new leasing team members
    Provide support training and guidance as needed to all leasing team members.
    Conduct weekly leasing meetings to ensure property objectives are being met.
    Set weekly leasing goals and assign tasks according to the marketing plan.

 Maintain occupancy levels as established by owner/budget expectations
    Exhibit professional leasing techniques
    Assist with the completion of the monthly Market Surveys and analysis
    Implement advertising and marketing strategies for the apartment community as       needed.
    Exhibit closing ratios in regards phone and walk-in traffic per FPI policy
    Ensure that all online marketing sources are updated (e.g. Craigslist) daily
    Promote positive resident/management relations to retain desirable residents. Place customer need requests and follow up as number one priority.
    Assist with the implementation of resident retention programs
    Ensure the safety comfort and privacy of all property residents
    Ensure move-in orientation is completed consistently with new residents

Management

    Assists the Community Director with maximizing revenue potential of the property through the management of lease expirations and timely turnover
    May assist the Community Director with the management of monthly rent collections and delinquency.
    May assist in processing vendor invoices.

and Document Management

    Maintain appropriate resident files including forms leases documents in accordance with FPI Standard Operating Procedures (SOP)
    Responsible for the daily integrity and confidentiality of resident files
    Ensure that documents and reporting systems are maintained updated and organized
    May assist in periodic reporting requirements as requested/required e.g. Weekly Reports Collection/Eviction Files etc.

Management Items

    Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures
    Reports timely any/all injuries illnesses property damage through the proper reporting channels and forms
    React calmly and professionally in emergency emotional and/or stressful situations

Maintenance

    Assist residents with reporting of maintenance needs
    Document facility and maintenance needs and ensure timely completion
    Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor
    Follow up on maintenance requests to promote resident communication and satisfaction

    Consistently and fairly enforce community rules and regulations Standard Operating Procedures
    Comply with all Fair Housing Laws.
    Promote a professional image by adhering to FPI Managements Dress Code Policy.
    Conduct displayed must be of a professional manner when communicating with employees residents prospective residents clients vendors and guests while representing FPI Management.