Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Diehl Subaru a trusted and authorized Subaru dealership is seeking an experienced and customer-focused Service Advisor to join our Service Department. As a Service Advisor you will be the link between our customers and our technicians ensuring that every experience is efficient transparent and satisfying.
This is an ideal role for someone who enjoys building relationships understands vehicle maintenance and thrives in a fast-paced retail environment.
As a Service Advisor you will:
- Greet customers in a timely and friendly manner.
- Obtain accurate information regarding the customers vehicle documenting any and all concerns to the repair order.
- Advise customers on the maintenance intervals according manufactures specifications.
- Provide customers with a complete and accurate estimate for labor and parts.
- Provide customers with a detailed breakdown of all charges for the services performed to their vehicle.
- Obtain prior authorization from the customer or warranty company of repairs that need to be completed.
- Handle telephone inquiries regarding customer concerns appointments and follow up with customers on work in progress.
- Verify manufacturer and extended warranty coverage.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- We offer competitive wages and embrace a promote within philosophy
Qualifications:
- Valid drivers license and clean driving record.
- Strong time management skills.
- Commitment to 100% customer satisfaction.
- Strong computer and point-of-sale system skills (CRM DMS etc.)
- Be organized professional and courteous.
- 1-3 years of service advisor or automotive customer service experience preferred.
Were looking for someone who values teamwork integrity and great customer service. If youre ready to make a positive impact and grow with a reputable brand apply today!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
