Customer Success Associate - Sports & Gaming
Customer Success Associate - Sports & Gaming
Posted on :
19-06-2025
Employer Active
1 Vacancy
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Job Description
About Us:
Betstamp is the future of sports betting. We were founded in 2020 to make sports betting easy and accessible to everyone while also improving your odds of winning your bets. Our team is dedicated to creating the best user experience possible while educating the public about sports betting.
How Betstamp Works:
We help develop winning bettors with tools tracking promotions and analysis!
With 200 sportsbook DFS casino & social sweepstakes sites integrated into our products Betstamp is your one-stop for everything sports betting and advantage play. Betstamp is built by a team of winning bettors looking to help you enhance your long-term success. Whether youre a sharp professional winning bettor or just getting started Betstamp offers the tools and resources you need to optimize your betting strategy increase your profits and identify betting trends.
Our products & features include:
- Professional EV Betting Screen - Quickly identify market outliers arbitrage opportunities and the best bets across multiple sportsbooks.
- Free Sports Betting Odds Comparison Compare real-time betting odds & get the best price across major sportsbooks daily fantasy sports (DFS) providers and sweepstakes sports
- Player Props Research Tool Find and compare player prop odds for all your favourite betting sports and sports leagues
- Bet Tracking - Seamlessly input & track your bets in real-time for FREE and receive notifications when your bets win
- Betting Insights & Analysis Use our sports betting software to analyze your betting history for actionable insights and improvements.
- Betting Community Connect with friends receive updates & tips from their bets and engage with the betting community
- Betting Promotions - Stay on top of the latest promotions from betting and casino sites to maximize your dollars on Day 1!
Join the Betstamp community TODAY and unlock your edge!
Career Opportunities & Culture:
Learn more about our company at Betstamp
We give sports fans an edge. Our free app compares live odds at 200 sportsbooks and tracks every bet so users win more often. At our King Street West HQ youll feel startup energylive game streams fast decisions zero corporate red tapeand see the impact of your work the very first day.
What Youll Do
- Onboard & Delight ( 60 %) run 1:1 or small-group user sessions demo key features and set new users up for wins.
- Grow Accounts ( 25 %) spot upsell moments explain premium programs and beat monthly targets.
- Champion the Community ( 10 %) help organize in-person events gather product ideas and turn feedback into features
- Represent the Brand ( 5 %) staff booths at local events answer questions and convert fans into power users
Youll Thrive Here If You..
- Are a people personcomfortable presenting persistent with follow-ups and energized by live conversations.
- Have 624 months in customer success sales hospitality or any role with revenue targets (co-ops/internships count).
- Self-manage: plan your week ask for feedback iterate fast.
- Love sports (or at least the vibe). Betting savvy is a plus not a must.
- Can be onsite daily at 370 King St Wstreetcar stop outside 10-min walk from Union Station.
- Bring the basics: Solid PowerPoint / Excel and written communication skills
Nice To Haves (not deal-breakers)
- Experience hitting stretch KPIs
- Event-planning or campus-rep background
- Familiarity with CRM tools (HubSpot Salesforce etc.)
- Familiarity with AirTable ChatGPT and other automation platforms
What We Offer
- Competitive compensation & rapid promotion - track to Customer Success Manager in 1218 months
- Coaching& upskilling - team trainings & mentorship from seasoned professionals
- AI-Augmentation -free reign on testing & spending on the AI tools of the future to help you excel
- World-Class betting tools- get access to our best tools that professional bettors use for FREE
- Sports-centric culture team watch parties office prop pools and the inside scoop on sharp bets.
Training Timeline
- Week 1: Bootcamp
- Weeks 2-4: Shadowing
- Month 2: Live calls
Hiring Process
- Virtual Interview Invite - Culture & Role Fit
- Skill Showcase - Onboard us like a new user (Brief provided)
- On-Site Interview - Meet the team tour the office ask anything
- Offer - 48-Hour Turnaround
We care more aboutability to learn and deliverthan ticking every boxif youre close apply!
Plan to startJune 2025 but well flex for the right person.
Required Experience:
IC
Employment Type
Full-Time
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