Services Consultant with French

We are seeking our new Services Consultant with French to join the Axway team!

You will be part of our Professional Services team configuring and implementing specific cases using Axway products for our final established customers. This is a hands-on position that requires good problem solving skills and ability to work independently as well as in a team.

We are searching for a new bilingual colleague with a passion fortechnology and a burning desire to learn. Being resourceful highly organized and independent will make you a perfect fit for our team.

You will be part of our Installation and Migration Services team helping our customers to deploy our products on-premise or on cloud guiding them during the migration process to newer versions configuring and implementing specific architecture cases.

This is a hands-on position that requires good problem solving skills and ability to work independently as well as in a team. For the position you will be exposed to technologies & standards used mostly in the Accounting & Banking industries and you should be willing to work on a variety of tasks:

Assisting our customers to deploy Axway solutions remotely

Understanding interpreting & implementing functional and technical specifications written in Frenchor English

• Troubleshooting problems with new or existing deployments/solutions
• Analyzing existing implementations and following/designing procedures to reach a new target specification
• Design solutions/workarounds to solve edge cases or problems with Axway Products
• Communicating with and assisting customers via conference call or on-site
• Documenting the undertaken activities

Must have:

BS or Masters degree in Informatics Computer Science or equivalent

Basic to intermediate knowledge of Linux and Windows operating systems (basic commands basic differences)

Basic knowledge of database concepts (understanding database design creating/modifying tables views users writing basic queries)

Basic Knowledge of networking protocols (TCP/IP HTTP etc)

Basic Knowledge for Docker Kubernetes

Understanding of clients server software architecture

Experience with deployments and troubleshooting Functional and Technical Web applications

Ability to work in virtual hybrid teams (across multiple countries) ;

Nice to have:

Would be considered as a plus:

Experience with scripting tools and languages: Shell Scripting

Basic knowledge of technical components such as LDAP VPN SSL SAML

At least 2 years in consulting/technical support role

Experience with Java and/or REST API

Working / being knowledgeable with banking / finance system o Experience with integration of ERP and/or BPM and/or Accounting product

Knowledge of software testing methodologies

Experience working with Docker/ Kubernetes

Knowledge of data structures and algorithms

Soft Skills:

Good command of French language both written and spoken

Strong analytical skills and incisive thinking ability

Problem solving skills

Ability to work independently as well as in a team

Strong communication skills (active listener think before acting verbal and writing skills)

Ability to adapt to new situations

Comfortable in client-facing situations

Company Overview

At Axway were more than a companywere a pioneer. For 25 years weve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries 11000 customers and a global team of over 1400 passionate professionals Axway is driving the future of enterprise integration.

Were on a mission to be the leaderin our space empowering our customers withsecure mission-critical softwareto manage and deliver impactful business outcomes from all theirdigital business interactions.

Why Axway

We believe in the power of togetherness. When youre part of Axway youre part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite youll find camaraderie collaboration and the support of leadership to inspire you daily.

Here youll grow innovate and succeed because were better together. Each step forward in your personal journey is one we take as a team. Join us and lets accomplish extraordinary things together.

Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: to shape the future Lets get startedbecause at Axway together we can. Together we will.

Axway is an AA and EEO employer

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