Retail Dining Supervisor

Title: Retail Dining Supervisor
Division Name: Student Affairs
Department: Event Management Dining and Hospitality

Job Summary

The Department of Event Management Dining and Hospitality is one of 15 departments within the Division of Student Affairs. It provides the campus community and guests with high-quality efficient and innovative event services and dining options in a variety of settings dedicated to accentuating and enhancing the campus experience in a diverse community.

This position is an integral part of our dining operations staff. Led by experienced culinary professionals we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. This position plays an integral role in accomplishing this goal by training and coordinating the work of Retail Dining Associates and assisting with all aspects of food production and service in our retail venues. Persons in this position have a hand in food production sanitation customer service and cash handling in Starbucks Qdoba McAlisters Deli The Landing Timbers Grille and the U High School Store.

Whether its to find a place to study gather with friends enjoy a bite to eat or plan a large event the Department of Event Management Dining and Hospitality takes great pride in providing welcoming and inclusive spaces high-quality food services and experienced and professional staff who care about making every experience individualized and extraordinary. It is our philosophy to recruit inspire and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

Additional Information

University Benefit Highlights:
-Insurance benefits including health dental vision and life
-Retirementand supplemental retirement planning options
-Tuition waiver benefitsavailable to staff as well as their eligible dependents
- Paidholiday/administrative closuresduring Thanksgiving and Winter Breaks
- Paidbenefit time

For more University Benefit information: regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed herehttps:// Rate / Pay Rate

$19.00 per hour

Required Qualifications

1. High school diploma or equivalent.
2. One (1) year (12 months) of work experience in fast-food procedures (such as gained as a Food Court/Snack Bar Attendant or closely related experience.
3. A final candidate must complete a post-offer pre-employment physical exam. Employment is contingent on the successful result of the pre-employment physical.

Preferred Qualifications

1. Ability to supervise student workers.
2. Ability to maintain simple account records and forms.
3. Able to make accurate and rapid calculations in the transfer of products and in the use of cash registers.
4. Current Illinois Food Service Sanitation Management Certificate.

Work Hours

Working hours and days off will be subject to bid.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
Ability to lift 55 pounds.
Ability to push/pull 30 pounds.
Ability to climb bend crouch kneel and reach overhead.
Ability to stand for an extended period of time without a significant rest period.
Ability to see and speak clearly.

Proposed Starting Date

August 2025

Required Applicant Documents

Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply

Optional Applicant Documents

Certification of Retirement Annuity
Food Service Sanitation Certificate
Transcripts - See Special Instructions to Applicant section for additional options

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply

Special Instructions for Applicants

Please fully complete the entire application including but not limited to the education and work history portions. Be specific on your work history including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however it will be converted to a full-time equivalency to determine combined length of experience. Please do not put see resume in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position you will receive a score calculated based on your education and experience and your name will be placed on the active employment register by exam score. After the application deadline the names within the top three scores will be referred to the department for interview.

A final candidate must complete a post-offer pre-employment physical exam. Employment is contingent on the successful result of the pre-employment physical.

In order to receive the maximum eligible points for the civil service exam you may upload any food service certifications and/or transcripts under the optional documents if applicable. In order to be eligible for Veterans Preference points on the exam appropriate military service documentation such as a DD214 may be faxed mailed or delivered to Human Resources in order to receive the maximum eligible points:

Fax: 309.438.0011 Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal IL 61790-1300

Working hours and days off will be subject to bid.

This position is represented by AFSCME Local 1110.

This position is on an academic calendar. It will be subject to academic break lay-off (such as spring break summer break).

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Contact Information for Applicants

Breanna Crippen
Human Resources

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system please call Human Resources at .