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Job Location drjobs

Scarborough - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description




CEE Centre for Young Black Professionals

REQUEST FOR PROPOSAL (RFP)

IT Consultant (OneYear FixedTerm Contract)


RFP Reference #: CEEITM2025001

Issue Date: June 17 2025

Proposal Submission Deadline: 5:00 PM EDT July 5 2025

Contact: Shantel Smith Human Resources Manager

Email:

1. Introduction


1.1 About CEE

The CEE Centre for Young Black Professionals exists to fight systemic inequities by building a strong visible and economically independent Black community in Canada. Our mission is to advance the economic and social development of Black youth through holistic culturally relevant programs that foster Careers Education and Empowerment (CEE).


1.2 Purpose of this RFP

CEE is seeking proposals from qualified individuals or firms to provide IT management services for a oneyear fixedterm contract. The successful Proponent will oversee the organizations technology infrastructure cybersecurity website and digital engagement Salesforce administration multimedia content creation and related projects as outlined in this RFP.


2. Scope of Work

Develop and execute an IT strategy aligned with organizational goals.

Administer and optimize the organizations Salesforce platform ensuring data integrity and user training.

Implement and monitor cybersecurity protocols including regular security audits and compliance.

Manage update and secure the organizations website (WordPress) and ensure optimal user experience.

Provide technical support and training for staff; coordinate onboarding/offboarding of equipment.

Monitor the IT ticketing system to promptly address and resolve technical issues for both staff and clients ensuring minimal downtime and high service quality.

Diagnose repair and troubleshoot issues with computers and mobile devices (both hardware and software) to ensure optimal performance and user satisfaction.

Knowledge in Apple Business Manager for device enrollment and management along with troubleshooting and supporting macOS in a business environment.

Configure and maintain physical access systems (e.g. fob entry) as well as overseeing security camera systems and telephone networks (e.g. TELUS).

Setting up and operating AV equipment for internal and external events including managing livestreams and providing technical support during live broadcasts.

Manage IT vendors service contracts and the annual IT budget and related expenses.

Lead crossdepartmental IT and digital projects ensuring ontime onbudget delivery.

Configuring and managing servers with working knowledge of Cisco network systems including setup and troubleshooting.

Manage Microsoft server environments including user account management system updates and issue resolution across Windows-based infrastructure.


3. Deliverables & Desired Outcomes

1. Comprehensive IT strategy and 12month implementation roadmap within the first 30 days.

2. Secure reliable and scalable IT infrastructure with documented procedures.

3. Enhanced Salesforce workflows customized dashboards and staff training materials.

4. Optimized accessible website with improved SEO and monthly analytics reports.

5. Robust cybersecurity framework with quarterly vulnerability assessments.

6. Consistent social media presence with monthly content calendars and performance metrics.

7. Highquality video and audio assets for events promotions and training.

8. Quarterly status reports detailing progress risks and recommended improvements.

9. Hours of work are on an as needed basis- may need to be available occasional weekends and evenings.


4. Contract Term & Budget

The anticipated contract term is August 1 2025 July 31 2026. CEEs target salary range for this engagement is CAD $40000 $50000 (inclusive of all fees overhead and applicable taxes). Proponents are encouraged to propose competitive pricing within or below this range.


5. Proposal Requirements

Cover Letter and Executive Summary (max. 2 pages).

Understanding of CEEs mission and project objectives.

Proposed approach methodology and timeline.

Detailed work plan outlining key tasks and milestones.

Consultant Profile

Relevant project experience and 3 client references.

Cost breakdown and payment schedule.

Confirmation of ability to meet the timeline outlined in Section 7.


6. Evaluation Criteria

Demonstrated understanding of project goals 15 %

Technical approach and methodology 30 %

Qualifications and relevant experience 25 %

Proposed cost/value for money 20 %

Alignment with CEEs mission 10 %


7. RFP Schedule

10. RFP Issued: June 13 2025

11. Deadline for Questions: June 20 2025

12. Responses to Questions Posted: June 25 2025

13. Proposal Submission Deadline: July 5 2025 5:00 PM EDT

14. ShortListed Interviews: July

15. Notification of Award: July 22 2025

16. Contract Start Date: August 1 2025


8. Submission Instructions

Proposals must be submitted electronically in PDF format to with the subject line RFP CEEITMProponent Name. Proposals received after the deadline will not be considered. All emailed proposals will receive a confirmation of receipt within 24 hours.


9. Terms & Conditions

CEE reserves the right to accept or reject any or all proposals and to negotiate with any Proponent.

All costs associated with preparing and submitting a proposal are the sole responsibility of the Proponent.

Proposals shall remain valid for 90 days from the submission deadline.

CEE may request clarifications or additional information from any Proponent.

The successful Proponent will be required to enter into a contractual agreement with CEE.


10. Questions

All inquiries regarding this RFP must be submitted via email to no later than June 20 2025. Responses will be shared with all registered Proponents.


Required Experience:

Contract

Employment Type

Full-Time

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