Order Management Analyst
Order Management Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In Scope:
- Enter SAP Orders according to ContiTech (CT) Work Instructions MTS Orders in SAP Module SD (P61) -> Pilot AAM PTS Business
- Order Intake via EDI Tangro manual orders
- Confirm orders with leadtimes based on CT Guideline to customers via SAP workflow (automatic) or shared E-Mail Address within 2 working days
- Orders will be sent from CT to External Service Provider via E-Mail
- Training / Onboarding initially done by CT; afterwards Train a Trainer concept by Service Provider
- In case of questions the Service Provider needs to contact CT Contact immediately
- Fixed price / order or flat- rate
- Payment once a month
- In case of mistakes the Service provider needs to be liable for consequential damage
- NDA crucial for external provider
Qualifications :
Bachelors degree or equivalent
2-5 years of experience in Customer Service Order Management or Supply Chain roles
Order Management or Supply Chain Management experience required
Small group project or process improvement initiative
At least 2 years experience in a BPO or shared services environment working with Asia Australia Europe South Africa Latin America or North America market.
Additional Information :
Work effectively in teams including multi-disciplinary teams
Demonstrates even-tempered tactful considerate and pleasant behavior Presents and maintains a professional demeanor
Self-starter able to determine work steps based on management direction Takes initiative and asks clarifying questions as necessary
Demonstrated ability to manage multiple priorities and follow through on projects to completion Maintains composure in a fast-paced rapidly changing environment
Consistently exhibits sound professional judgment Ability to identify and analyze issues prioritize and quickly recommend and implement appropriate solutions
Demonstrated ability to achieve successful outcomes in handling difficult situations customers and suppliers Thinking critically and structuring analyses to solve poorly defined problems
Basic project management skills including understanding how to plan for own work in reasonable time frame and break tasks into achievable sub-tasks Strong analytical abilities including ability to leverage Excel Access and other quantitative analysis tools
Strong business modeling experience Ability to effectively interact with many levels of management in both one-on-one and multi-disciplinary group settings Good written and oral communication skills
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
