Integrated Clinical Lead

Union: Non-Union
Number of vacancies: 1
Site: Central Region (KDT)
Department: Altum Health
Reports to: Site Manager
Hours: 37.5 per week
Status: Permanent Full Time
Closing Date: July 01 2025

Altum Health is a department within the University Health Network with over 300 employees across several sites (Ajax Barrie Brampton Cambridge Hamilton Mississauga Oakville Oshawa Toronto Scarborough and Vaughan). We offer a full continuum of prevention rehabilitation and health care services to third party payors and individuals including the Workplace Safety and Insurance Board (WSIB) employers and insurers. 

At Altum Health we believe in providing The Right Care. Always. by offering client-centered services that address the physical psychosocial and behavioral issues related to injury or illness. We actively participate in outcomes data collection analysis and reporting continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers. 

Position Summary

As part of the Altum Health (AH) Team the Integrated Clinical Lead (ICL) works in support of and reports to the Altum Health Site Manager. The ICL Lead provides leadership to the care team oversight on the quality and effectiveness of care delivery and clinical consultation. Acting as a resource for staff the ICL monitors efficiency and quality of clinical service delivery and provides guidance to improve the outcomes within their assigned program(s)/service(s). The ICL provide excellence in the patient experience by working closely with all members of the care team to create a one care team experience. The ICL improves the experience and satisfaction of the entire care team by facilitating communication and collaboration in support of an efficient and effective care journey. As a leader in a multidisciplinary care team this role focuses on providing comprehensive care to support a patients overall health and well-being including patient-centered navigation case management and coordination of services to patients as they access care within Altum Health. 

Duties

• Clinical leadership and collaboration with clinical and operational teams across the organization to support consistency in quality of service delivery and outcomes achieved
• Supporting and overseeing a patients care path through the various care settings to ensure continuity of care
• Implementation of initiatives to improve the effective and efficient delivery of services within assigned program(s)/service(s)
• Identification of opportunities for continuous quality improvement to support achievement of business and clinical performance targets
• Assisting in the development of resources and tools to support quality of service delivery and improved outcomes
• Acting as a liaison between the customer/referral source community healthcare providers and clinical service delivery teams
• Maintaining strong relationships with internal and external stakeholders including involvement in business development activities as appropriate.
• Performs all duties in alignment with Altum Health and UHN strategic business objectives vision mission and values and organizational policies and procedures.

Qualifications :

• At minimum a Masters Degree in a Regulated Health Profession or recognized equivalent required.
• Prior clinical leadership experience preferred.

Professional Affiliations/Memberships:

• Registration with respective Legislative/Professional Regulatory College required.
• Membership in Canadian/Provincial Professional Association preferred.

Leadership/Additional Skills:

• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance with UHN and Altum Health standards.
• Ability to develop implement and monitor quality improvement initiatives.
• Comfortable making recommendations and decisions direction that are sound well informed and objective with minimal direction.
• Ability to plan strategically articulate a clear vision direct and engage staff in its pursuit.
• Ability to empower staff to practice at their best.
• Exercises initiative and good judgment with ability to manage multiple competing priorities and deadlines.
• Knowledge of applicable legislative UHN and/or Allied Health policies.
• Client service oriented with the ability to effectively work with diversity.
• Demonstrates leadership competencies: critical thinking and decision-making skills coaching mentoring professionalism demonstrated commitment to ongoing professional development and currency in area of practice ability to lead and manage change negotiation skills.
• Hold self and others accountable. Follows through on commitments and can be relied upon by others.
• Demonstrates innovative thinking in the resolution of problems.
• Excellent presentation and project management skills
• Excellent written and verbal communication skills required
• Excellent time management and organizational skills required.
• Excellent knowledge in clinical care required.
• Computer Literacy required.

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

Remote Work :

No

Employment Type :

Full-time