Director - Agentic AI Engineering
Director - Agentic AI Engineering
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Visa Inc is looking for a dynamic agentic AI engineering leader to build cutting edge AI tools with a team of automation engineers in Visas Global Operations organization.
Principle Responsibilities/Key Results Areas:
Reporting to the Senior Vice President Global Operations within Visas Operations and Infrastructure organization this position is responsible for hands-on design architecture and deploying scalable extendable platform solutions that harness the power of LLMs to work alongside our team of exceptional operations staff that manage and maintain our mission critical 24/7/365 systems for Visas key products services and infrastructure.
This position plays a key leadership role with deep technical expertise to guide the team of engineers to deliver robust complex secure solutions. This team will drive an automation-first muscle craft the strategic agentic vision for the Global Operations organization and partner closely with teams across Operations & Infrastructure and Data Platform to incorporate the latest technologies and product offerings within the company.
We are looking for self-motivated individual who is passionate about GenAI LLMs AI/ML that will bring industry leading thought leadership to drive the transformation of Visas global operations toward AIOps.
Youll have responsibility and accountability to:
Lead and mentor a technically strong automation engineering team fostering best practices in software development (e.g source code repositories/management design & code reviews CI/CD).
Drive the adoption of modern engineering practices tools and technologies to enhance team productivity and software quality.
Build and maintain microservices architectures and APIs ensuring seamless interoperability and extensibility across a broad range of product portfolios
Collaborate with diverse technical teams including Operations Data Platform AI/ML Platform as a Service Product Development and Cyber Security teams to drive forward operational and business requirements into technical solutions
Operate as the chief architect for this engineering function continuously enhancing it to drive AIOps adoption and next generation tooling to increase efficiency productivity and precision operation.
Train and collaborate with operations staff on the operation of automation systems and tools and support their implementation including the development of training material standard operating procedures and validation testing.
Manage the organization to achieve target scope schedule and cost objectives
Establish clear aligned goals and direction provide candid feedback and coaching to maximize team competency support career management and development of direct reports
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications:
10 years of relevant work experience with a Bachelors Degree OR 13 years of relevant work experience.
Preferred Qualifications:
12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
Bachelors or Masters degree in Computer Science Information Technology Software Engineering or related field
10 years of relevant work experience in architecture and/or software engineering developing complex solutions.
Programming languages such as python java c# etc
and/or automation software like Ansible UIPath automation anywhere
ActiveBatch Arago HIRO AI ITSM etc
Deep understanding of agentic AI including multi-agent systems reinforcement learning and autonomous decision-making
Experience with Large Language Models (LLMs) cognitive architectures and human-AI interaction.
Understanding of HTTP and restful based APIs
Experience using CI/CD tools to automatically test and deploy code
Experience adopting agile methodologies that provide structure discipline and accountability for engineering delivery
Experience applying systems engineering concepts to complex distributed and mainframe architectures that process high throughput with stringent availability and performance requirements
Experience with tools and AI agent frameworks such as LangGraph CrewAI Microsoft AutoGen.
Must be a natural collaborator with excellent verbal written and presentation
skills. The individual must be disciplined and comfortable with ambiguity
possessing the maturity and capability to interact and influence across
multiple levels and organization.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 176400.00 to 256000.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
