*Please submit CVs in ENGLISH if possible
The Inside Sales position is responsible for all aspects of customer communication from the time a customer Request for Quote arrives until the time the customer sends a Purchase Order for the goods quoted the accepted order and the support for Contracts Department. This position reports to the Manager
Specific job functions:
- Receipt of the customer RFQ (Request For Quotation Solicitao de oramento/proposta)
- Customer web portals
- Customer Inquiries
- Initiated by Outside Sales
- Product Selection and Sizing of Electric Pneumatic and Hydraulic Actuators controls and other instruments like solenoids positioners limit switches. Inside Sales may enlist the assistance of the following departments:
- Rotork Sales team
- Other Rotork offices
- Engineering to produce design requirements sizing and estimated costing
- Purchasing to secure supplier quotations in order to estimate material costs
- Consolidation and documentation of projected cost and delivery estimates.
- Determining proper pricing levels using guidelines set by the General Manager in support of profit and sales targets.
- Producing the customer quotation to include:
- Commercial terms
- Technical information about the products being quoted
- Schedule of price and delivery
- Technical and commercial review of incoming customer Purchase Orders to compare the PO details against the quotation. The Inside Sales Manager must ensure a clean hand-off from Sales to Contracts.
- Technical and commercial internal order to Rotork factories including full product specification per quote premises.
- Technical support for contracts for requesting non-Rotork product or service to fulfill customer request.
Responsibilities
- Design Automation solutions for a variety of products and assemblies using knowledge of electronic controls Hydraulic/ pneumatic actuators & controls mechanical systems and operator interface.
- Provide technical support and answers to customers sales production and contracts departments.
- Review customer request for quotation (RFQ) project specifications.
- Size select and communicate via operational description and schematics; pneumatic hydraulic and electro-hydraulic systems.
- Devise a technical and commercial proposal based on best solution to maximize win opportunity.
- Work with sales & contracts department on solutions & commercial issues.
- Follow-up on projects with company representatives distributors customers and area sales managers.
- Able to develop tools to improve the department process efficiency (Excel conditional formatting).
Qualifications :
Experience Requirements:
- Able to prioritize work load and multi-task in a fast paced & constantly changing environment.
- Devise quotations support global sales.
- Motivated self-starter able to work independently and in a group format.
- Able to communicate effectively at all levels (Fluent Brazilian Portuguese verbal written and presentation skills).
- Professional level of English - product trainings are in English
- Must be able to apply multi-disciplinary concepts to effectively support custom product requests while providing cost savings and innovative solutions.
- Proven ability in Microsoft Word Excel Outlook & Power Point
The Successful Candidate:
- Exhibit tact and strong diplomatic skills when dealing with all staff customers and suppliers.
- High level of self-motivation independence and self-reliance.
- Sound time management and planning skills.
- Able to creatively combine multiple learned concepts.
- The desire to always deliver a quality product to both internal and external customers.
- Self-driven to learn about new products and desire to expand knowledge.
Outros Diferenciais:
- Curso tcnico completo
- Experiencia em portais eletrnicos principalmente Petronect. Comprovada experiencia em buscar oportunidades e responder no Petronect. Conhecimento das regras de oportunidade no Petronect.
- Conhecimento avanado em ingls para leitura e escrita.
- Experincia em automao e instrumentao industrial
- Experincia em vlvulas industriais
- Experincia em atuadores eltricos e pneumticos.
Informaes adicionais :
Rotork is the market-leading global flow control and instrumentation company helping our customers manage the flow of liquids gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping pharmaceuticals and food- these are the flows on which our modern world depends.
Today were respected and admired for our people performance and products. Our success flows from our commitment to engineering excellence and thats what we will always pursue safely and sustainably.
Rotork is going through an exciting period of change and growth building on our existing market success. Its a great time to join us and make an impact in shaping the future of our business.
#LI-hybrid
Remote Work :
No
Employment Type :
Full-time