Food & beverage trainer
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1 Vacancy
Job Description
A Food and Beverage (F&B) Trainer is responsible for developing coordinating and delivering training programs to enhance the skills and knowledge of F&B staff ensuring excellent service and operational efficiency. They conduct needs assessments design training materials and evaluate the effectiveness of training initiatives. Their role also includes promoting a customer-oriented approach and maintaining high standards of hygiene and food safety. Key Responsibilities:
- Training Delivery: Conduct engaging training sessions on various aspects of food and beverage service including food preparation service techniques customer interaction and hygiene practices.
- Curriculum Development: Create and update training materials such as manuals presentations and online resources tailored to the specific needs of the F&B department.
- Needs Assessment: Identify training gaps and areas for improvement within the F&B team through assessments and feedback mechanisms.
- Performance Evaluation: Monitor and evaluate the performance of staff after training providing feedback and coaching to ensure knowledge retention and skill application.
- Standard Implementation: Ensure that all F&B staff adhere to established standards procedures and best practices related to food safety hygiene and customer service.
- Customer Service Focus: Promote a customer-centric approach within the F&B team emphasizing the importance of guest satisfaction and creating positive dining experiences.
- Compliance: Ensure that all F&B operations comply with relevant health safety and hygiene regulations.
- Collaboration: Work closely with F&B managers and supervisors to align training programs with operational goals and staff development needs.
- Continuous Improvement: Stay updated on industry trends and best practices in food and beverage service incorporating new knowledge and techniques into training programs.
Required Skills and Qualifications:
- Experience: A minimum of 3-5 years of experience in a supervisory or training role within the hospitality industry particularly in food and beverage service.
- Knowledge: Strong understanding of food and beverage operations including service styles menu development hygiene standards and customer service principles.
- Communication: Excellent verbal and written communication skills with the ability to deliver engaging and informative training sessions.
- Presentation Skills: Ability to present information clearly and confidently using various training methods to cater to different learning styles.
- Interpersonal Skills: Strong interpersonal skills to build rapport with staff foster a positive learning environment and provide constructive feedback.
- Organizational Skills: Excellent organizational and time management skills to manage training schedules materials and participant records.
- Problem-Solving:A bility to identify and resolve issues related to training effectiveness staff performance and operational challenges.
- Education: A bachelors degree in hospitality management culinary arts or a related field is often preferred.
Employment Type
Full Time
