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Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19 unless approved for a legal accommodation. If you need an accommodation for any reason including related to this job requirement please contact Human Resources. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information such as social security numbers or bank account details over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine please contact us at Housing Works was founded in 1990 with a long-term commitment to AIDS advocacy. Housing Works established New York States first harm reduction based OASAS-licensed outpatient drug treatment program. Other services include Health Home care management behavioral health and syringe exchange programs. A pioneer in the social entrepreneurship movement Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information visit Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services. Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement tuition costs and text books. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Position Overview
The Care manager supervisor is responsible for the supervision of care management staff and the daily care management operations of the program. This includes direct supervision of staff ensuring quality of care management services provided to clients management of staff documentation requirements and staff training
Essential Job Functions
Provide supervision and support to staff assigned including but not limited to assisting in hiring scheduling evaluating ongoing staff development team meetings and individual supervisory meetings.
Review assessments plans progress notes and other documentation as required to ensure necessary detail content to meet regulatory requirements and standards
Develop and support staff learning and professional development goals; ensure assigned staff complete all required trainings.
Ensure coverage and provide care coordination for assigned care manager caseloads and/or cover caseloads as needed.
Monitor use of all Health Information Technologies for documentation to assure that services are documented per Agency policies and procedures.
Secure health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations.
Perform all other duties relevant to the position as requested.
Education and Experience:
At least one-year supervisor/leadership experience
Previous managed care experience in the areas of utilization management and/or case management required
Masters degree with one year of relevant experience.
Ability to demonstrate effective critical thinking and problem-solving skills
Excellent telephone assessment skills
Bilingual candidates arewelcome.
Required Experience:
Manager
Full Time