drjobs Regional Sales and Operations Manager

Regional Sales and Operations Manager

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1 Vacancy
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Job Location drjobs

Concord - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • Health insurance
SUMMARY:

The Regional Sales and Operations Manager (RSOM) will be responsible for ensuring operational excellence of the Orangetheory Fitness product at OTF Studio locations within designated cities. The RSOM will oversee and provide leadership and daily direction to the OTF Studio Management team and will work directly with them to reinforce sales and operations performance. The RSOM will be directly responsible for overseeing the hiring training and developing of all studio staff at owned studios to include Studio Managers Sales Associates and Fitness Team members.



The RSOM will work together with the OTF leadership team to lead the sales functions and work together with the Head Trainers to execute lead generation and marketing strategy plans to increase sales and promote the health of the facility. This leader must possess and apply a high caliber approach to sales coaching and staff development.



ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Oversee support and Studio Management Sales and Fitness teams to exceed all membership KPI and EBITDA goals
  • Manage monitor coach/develop and evaluate the performance of managers and staff
  • Work together with Studio Managers to properly manage and exceed all OTF sales goals
  • Responsible for overseeing the sales process and systems with all staff. Lead and coordinate initial and ongoing sales drivers (studio events outreach)
  • Direct sales through company required outreach programs
  • Monitor the recruiting hiring training and scheduling of OTF studio staff
  • Assist Studios to build and maintain OTF class size through scheduling optimization
  • Train and mentor employees for ongoing success and future growth
  • Develop a high energy culture through contests and incentive based motivation
  • Ensure Orangetheory branding through consistency and continuity in all actions
  • Manage disciplinary actions involving all OTF studio employees with the assistance of the Human Resources Department
  • Responsible for meeting performance metrics (KPIs) revenue ordering inventory payroll cost controls and facilities maintenance
  • Responsible for 90 Day Evaluation and annual OTF staff performance reviews
  • Enforce OTF corporate policies business practices systems and processes
  • Provide effective decision making regarding customer service issues
  • Plan and promote special events for the studio on a monthly basis using OTF tools for effective outreach and community involvement
  • Responsible for ensuring that the facilities are clean maintained and operationally sound
  • Send weekly summary reports of Regional Management productivity
  • Submit monthly schedule of visits and trainings prior to first of the month


QUALIFICATIONS:

  • Ideal candidate must meet all qualifications to meet and exceed essential duties as listed above
  • Bachelors Degree and 3-5 years of previous management experience; or equivalent combination of education and experience
  • Must have Word Excel PowerPoint and general computer expertise
  • Fitness industry experience preferred


CORE COMPETENCIES:

The Regional Sales and Operations manager must demonstrate knowledge of a wide range of qualitative and/or quantitative methods for the development and management of major administrative programs demonstrate analytical ability and strong sales and leadership skills.

  • Must be outgoing and high energy with the ability to motivate and train employees
  • Must possess honesty integrity and accountability
  • High level of self-motivation
  • Excellent written and verbal communication skills with ability to address/respond in a clear concise and respectful manner
  • Customer service responds promptly to studio needs responds to requests for service and assistance meets commitments and resolves member and staff issues completely
  • Independent thinker team player
  • Excellent decision-making ability
  • Project management coordinates assigned task workflow communicates changes and progress completes projects on time
  • High level of attention to detail


TRAVEL

This position requires traveling between studios located in your region. Any required travel should be in the local area and within the regular business day.



Compensation: $65000.00 per year



Jobs That Make a Real Difference

About Us

Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.

Diversity Equity and Inclusion

Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.


Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee not the franchisor OTF Franchisor LLC or any of its affiliates (OTFF). With respect to any position with a franchisee I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee who is solely responsible for all employment related matters in their studio. This means among other things that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment including hiring firing discipline supervision staffing and scheduling. OTFF will not receive a copy of my application will have no control over whether I receive an interview and/or am ultimately hired does not control and is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio the independent franchisee and not OTFF will be my employer. By submitting my application and resume I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application that information will be submitted directly to the independent franchisee who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor OTF Franchisor LLC or any of its affiliates (OTFF) may collect and process personal information please Experience:

Manager

Employment Type

Full-Time

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