Information Technology Internship
Information Technology Internship
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Salary Not Disclosed
1 Vacancy
Job Description
Join the 5 Points Team as an IT Intern!
Are you passionate about technology and eager to kickstart your career in a fast-paced hands-on environment Were looking for a motivated IT Intern to join the growing team at 5 Points Electrical one of Atlantas fastest-growing electrical contractors.
At 5 Points you wont just be another internyoull be part of a mission-driven team that lives by our Core Principles: Ownership Selflessness Pursuit of Excellence Loyalty and Respect. We are dedicated to developing talent fostering innovation and creating a culture where people are empowered to succeed.
This internship is a unique opportunity to gain real-world IT experience grow alongside a dynamic team and make an impact on the technology that powers our business every day. If youre ready to learn contribute and grow wed love to hear from you!
Key Responsibilities
1. Technical Support
- Provide Tier 1 and Tier 2 help desk support for hardware software and network-related issues.
- Set up configure and troubleshoot workstations mobile devices printers and other peripherals.
- Maintain and administer user accounts permissions and access rights (Active Directory Microsoft 365 etc.).
- Research industry specific software to better support operations.
- Document processes standard operating procedures (SOPs) and knowledge base.
2. Network Management
- Support LAN/WAN infrastructure wireless networks and internet connectivity.
- Troubleshoot connectivity and performance issues.
- Collaborate with vendors for equipment procurement installation or troubleshooting.
- Communicate with Business and Technical Support regarding account issues.
3. Software Management
- Install update and support business applications (e.g. Office 365 productivity tools industry-specific software).
- License tracking and compliance.
- Perform audits on performance and usage
Qualifications
Required:
- Associates or Bachelors degree in Information Technology Computer Science or related field.
- Working knowledge of Windows OS Microsoft 365 and networking fundamentals.
- Experience with help desk systems and ticketing platforms (e.g. Zendesk Jira Service Desk).
Preferred:
- Experience with virtualization (VMware Hyper-V).
- Exposure to cloud services (Azure AWS Google Workspace).
- Relevant certifications (CompTIA A/Network/Security MCSA etc.).
Soft Skills
- Excellent troubleshooting and analytical skills.
- Strong communication and interpersonal skills.
- Ability to manage time efficiently and work independently or collaboratively.
- Willingness to learn and adapt in a fast-paced environment.
Work Environment
- This will be a 100% on site position in Norcross GA.
- Ability to lift equipment overhead and perform minor physical tasks related to IT.
Contract Term
- This Internship opportunity is a 3 month contract with the possibility of contract extension and/or full time hire.
What do we have to offer
We value all members of the 5 Points Team. Employees of the 5 Points team receive Holiday pay. Health and Wellness benefits such as medical vision and dental insurance. Treated to occasional company lunches and company events. We offer our Employee assistance programs (EAP) Mental health support or counseling services. Paid Time off which includes vacation days and bereavement leave. Being chosen for our training and development programs and certification support. Employee recognition programs. The company has much room for growth and we want to help our employees succeed.
All qualified applicants will receive consideration without regard to race age color sex (including pregnancy) religion national origin disability sexual orientation gender identity marital status military status genetic information or any other status protected by applicable laws or regulations.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Employment Type
Full Time
