This is a remote position.
KEY RESPONSIBILITIES
- Managing and maintaining calendars appointments and scheduling for the Managing Director.
- Organising meetings booking venues and coordinating travel arrangements as required.
- Preparing formatting and editing documents templates and presentations.
- Drafting reviewing and responding to emails on behalf of the Managing Director where appropriate.
- Handling data entry record-keeping and general document management.
- Managing inbound and outbound correspondence including emails and phone calls.
- Conducting client follow-ups to ensure ongoing engagement and relationship management.
- Assisting with customer service enquiries and escalating issues where required.
- Conducting outbound calls to prospective clients or business contacts as required.
- Maintaining records of outreach and updating CRM systems accordingly.
- Assisting in lead generation efforts including database management and follow-up scheduling.
- Scheduling and coordinating events webinars and internal meetings.
- Assisting in organising project timelines and following up on outstanding tasks.
- Providing general project support to the Managing Director and other team members.
- Adhering to all Company policies procedures and confidentiality requirements.
- Ensuring all client and business information is handled securely and remains confidential.
- Using Company-provided software logins and platforms exclusively for business purposes.
- Performing other administrative tasks as required to support business operations.
- Adapting to changing priorities and taking on additional responsibilities as directed.
- Proactively identifying opportunities to improve efficiency in administrative processes.
Requirements
- Minimum 3 years experience in an administrative executive assistant or virtual assistant role preferably supporting senior management or executives.
- Proven ability to communicate effectively in written and spoken English at a professional business level.
- High level of proficiency with productivity and collaboration tools such as Microsoft Office Suite (Word Excel Outlook PowerPoint Teams) SharePoint Zoom and task/project management software (e.g. HubSpot).
- Demonstrated experience managing calendars emails scheduling meetings and coordinating travel and events.
- Comfortable making outbound calls and conducting client communications including cold calling and lead follow-ups.
- Experience supporting an Australian business or working within the Australian business environment.
- Certificate or diploma in Business Administration Office Management Communications or a related field.
Benefits
Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.
Access Offshoring is dedicated to saving business ownershours by 2031 and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent.
We recognise that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more.
Here are just some of our benefits:
- Australian clients and Australian hours (giving you great experience and an early finish!)
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
Hubspot