CRM Executive
CRM Executive
Posted on :
17-06-2025
Employer Active
1 Vacancy
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Job Description
- Handle inbound and outbound customer queries via phone email and chat.
- Maintain strong relationships with existing clients and provide exceptional support.
- Resolve complaints and ensure customer satisfaction.
- Update CRM software with accurate customer interaction details.
- Coordinate with internal teams to address customer concerns quickly.
- Follow up with customers for feedback and service improvement.
Requirements
- Female candidates only.
- Ability to communicate in Tamil and English Hindi or Kannada is a plus.
- 6 months to 2 years of experience in a customer service or CRM role.
- Excellent communication and interpersonal skills.
- Proficient in using CRM tools and MS Office.
- Positive attitude and a problem-solving mindset.
CRM handling, inbound/outbound support, Tamil & English communication, complaint resolution, MS Office, and problem-solving skills.
Education
Any Graduates
Employment Type
Full Time
Key Skills
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