Get to Know the Team
The Regional Collections team is an experienced and diverse group responsible for driving collection strategies training quality control data and analytics across multiple markets and segments. We help maintain portfolio quality within set targets. We are committed to new ideas collaboration and delivering measurable results. If youre looking for a supportive environment where you can make a meaningful impact wed love for you to join us!
Get to Know the Role
- We are looking for an associate for the Regional Collections Strategy team to design and deploy collection strategies to respective country collection teams.
- You will report into the Manager Regional Collections Strategy and be based in Singapore working onsite in our one-north office.
The Critical Tasks You Will Perform
- Develop dynamic collection strategies across driver consumer and merchant segments in the regions including new activities change requests and ongoing maintenance.
- Support new technology launches audit processes collection processes
- Collaborate and support regional country collection on collection strategy and issue resolution
- Collaborate with Data Analytics Data Science Product / Technology engineering team to ensure collection readiness for all new product launches and tech upgrades
- End-to-end UAT of strategies new product version launches and ensuring production system readiness with product/tech engineers
Qualifications :
What Essential Skills You Will Need
- Bachelors degree in a relevant field such as Computer Science Data Analytics Data Science & AI or Business Informatics with 2 to 3 years of relevant working experience.
- Proficiency in SQL (MSSQL is good to have) managing multiple systems including dialers and collection software.
- Proficiency in APIs system workflows and integration methodologies.
- Proficiency in AI and precise prompt engineering to achieve desired outputs.
- Competent in testing software and system integrations and experienced in developing country / product specific test scripts and execution
- Good documentation skills with G-suites and tools to make flowcharts and presentations
- Lending and Collections background is good to have
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time