Security Officer
Security Officer
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Job Description
As a Security Officer you will play a vital role in ensuring the safety security and well-being of our guests team members and resort property/s. This position is a unique blend of traditional security responsibilities and resort hospitality service. In addition to protecting company assets and responding to emergencies you are expected to provide a welcoming and helpful presence delivering excellent service to our guests and team members at all times.
Security Officers are responsible for monitoring resort property managing access points and responding to incidents involving police fire or medical emergencies. This role includes conducting safety inspections writing detailed incident reports assisting guests and team members with security-related concerns and supporting public safety personnel as needed. A successful Security Officer demonstrates professionalism sound judgment and strong hospitality skills while maintaining a safe and secure environment.
To perform this job successfully you must be able to carry out each essential function satisfactorily and adhere to the following core values:
- Integrity Doing the right thing when no one is looking.
- Passion Creating a positive impact.
- Work Ethic Taking pride in your work
As the Security Officer you will:
- Serve as the first responder to incidents involving police fire or medical emergencies and take appropriate action within the scope of Security Officer duties.
- Maintain a visible security presence at assigned locations.
- Control access at designated entry and exit points.
- Monitor security systems including fire alarm panels surveillance cameras and proprietary monitoring stations in compliance with legal and company requirements.
- Conduct safety and security inspections in accordance with policies and procedures.
- Maintain accurate records logs and checklists of security activities.
- Prepare detailed accurate and timely incident reports; utilize computer systems and email communications as needed.
- Respond to basic service requests and perform preventive maintenance on guest room electronic security systems and in-room safes when applicable.
- Manage lost and found inventory in accordance with company procedures.
- Perform traffic control and parking enforcement duties as required.
- Respond to security-related complaints and resolve or escalate appropriately.
- Assist public safety officers as needed or requested.
- Manage key control distribution and accountability.
- Perform additional duties as assigned by management.
Qualifications :
Requirements
- Must be 21 years old.
- Strong verbal and written communication skills.
- Proficiency with basic computer systems and email.
- Must be able to lift 50lbs and work in outdoor weather conditions.
- Must be able to work weekends and holidays as required.
- Previous experience in security or a related field is preferred (minimum of 1 year) but not required we provide all necessary training courses and certifications for the role.
- Prior hospitality or guest service experience strongly preferred.
- Ability to remain calm and professional in high-pressure or emergency situations.
- Excellent judgment integrity and attention to detail.
- Must be able to stand walk and perform physical duties for extended periods.
- Flexibility to work various shifts including nights weekends and holidays.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate.
- Required to pass a background check drug test and prove eligibility to work in the United States.
Additional Information :
Why Westgate
- Discounted Ski pass benefit (while supplies last).
- FREE Ski & Snowboard and Mountain Bike equipment Rentals.
- FREE garage parking.
- Exclusive discounts for Team Member (i.e. hotels resorts restaurants entertainment etc.).
- $2.00 in meals in Team Member Breakroom.
- Comprehensive health benefits medical dental and vision.
- Paid Time Off (PTO) vacation sick and personal.
- Paid Holidays.
- 401K with generous company match.
- Get access to your pay as you need it with our Daily Pay benefit.
- Wellness Programs.
- Tuition Assistance.
- Employee Assistance Program (EAP).
- Advancement & development opportunities.
- Community Involvement Programs.
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
