Front Office Team Member
Front Office Team Member
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Job Description
Looking to join a culture of excellence as a Front Office Team Member
Join the place where our guests feel at home and our team feels valued and embark on a journey of self-discovery growth and an exceptional career.
What will I be doing
Welcoming all guests as soon as they arrive with care and attention with a personalised approach
Proactively anticipating guests needs and looking for suitable solutions
Conveying the hotel image and promoting companys loyalty programme ALL
Assisting as required with the solving of any guest feedback and being able to handle them in an efficient and satisfying manner
Passing knowledge of the facilities and services events offered by the hotel and the surrounding area and actively promoting them
Carring out all operations concerning guests arrival and departure in compliance with payment procedure
Informing guests about formalities any special conditions relating to their stay and the services available
Actively contributing to the qualitative and quantitative targets of the department
Additional Information :
Why join us
Personal development programs
Complimentary meals on duty and uniforms
Worldwide travel perks
Pension scheme
28 days holidays including bank holidays (increasing yearly)
Bonus Scheme
Apprenticeship scheme
Information on the processing of your personal data
The personal data collected in the context of your application will be kept for a period of up to six months after our last contact unless you request its deletion by writing to the Data Privacy Team at AccorInvest UK 10 Hammersmith Grove London W6 7AP or by sending an e-mail to
We take all necessary precautions to preserve the security confidentiality and integrity of the personal data we collect and to avoid any misuse of it.
You have the right to exercise in the circumstances defined by applicable law (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018) your rights of access rectification deletion and portability in respect of your personal data as well as the right to request the limitation or to oppose the processing of it. These rights may be exercised by writing to the Data Privacy Team at AccorInvest UK 10 Hammersmith Grove London W6 7AP or by sending an e-mail to
Full information on the processing of candidates personal data is available in our Employee Privacy Policy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
