Driver Manager
Driver Manager
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Job Description
Job Title: Driver Manager
Department: Operations
Reports To: Operations Manager
Location: DFW Metroplex On-site
Position Overview
A growing transportation and logistics provider is seeking a proactive detail-oriented Driver Manager to oversee a fleet of professional truck drivers. This position plays a critical role in ensuring the timely safe and cost-effective movement of freight. The Driver Manager will coordinate routing monitor compliance manage driver performance and serve as the primary point of contact for drivers.
Key Responsibilities
- Manage a designated fleet of drivers to ensure on-time pickup and delivery of freight
- Dispatch drivers conduct check calls and monitor load status
- Log and escalate any service issues delays or incidents using AS400 or similar systems
- Respond to driver and customer concerns promptly and professionally
- Promote safety and ensure compliance with DOT regulations and company policies
- Maintain accurate documentation for all driver communications and load activity
- Track and communicate performance metrics (e.g. HOS safety on-time performance)
- Support daily logistics including routing scheduling payroll inquiries and equipment coordination
- Collaborate with internal departments (Customer Service Planning Safety) to meet delivery expectations
- Foster open communication and positive working relationships with driving personnel
- Maintain a reliable consistent on-site presence and participate in on-call coverage as required
Qualifications
Education & Experience
- High School Diploma or GED required; some college coursework preferred
- Minimum of 2 years of experience in driver management dispatch or logistics operations
- Prior experience with AS400 or similar Transportation Management Systems highly preferred
Technical Skills
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Working knowledge of DOT regulations and Hours of Service (HOS) compliance
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Proficiency in Microsoft Office (Excel Word Outlook)
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Familiarity with transportation or fleet management platforms (e.g. TMS)
Interpersonal Skills
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Excellent verbal and written communication
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Effective conflict resolution and interpersonal skills
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Strong multitasking ability and time management in a high-pressure environment
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High attention to detail and ability to make sound decisions quickly
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Bilingual (Spanish) a plus
Work Schedule & Expectations
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Standard schedule: Monday to Friday.
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Flexibility required for early/late hours depending on operational needs
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Participation in rotating on-call or weekend coverage may be required
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.
Company Benefits:
Competitive base salary
Performance-based bonus program
Comprehensive health dental and vision insurance
401(k) with company match
Paid time off (PTO) and paid holidays
Employment Type
Full Time
