TDM Business Partner Manager 1 (FCS)

We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

JOB SUMMARY: The TDM Business Partner Manager for USI Firm Client Service (FCS) liaises across the USI FCS capabilities to identify unique learning needs and work across the FCS Business Partner team to prioritize solutions that can scale. This includes working closely with key stakeholders in the business and subject matter experts in analyzing designing developing implementing and evaluating the business learning curriculum. Primary responsibilities include conducting needs assessments designing learning curriculums and working with subject matter experts to develop content - all of which include education experiences exposure and environment.

The manager will also work on special projects related to the Business Partners learning strategy as well as firm initiatives that support the firm talent and TDM strategies.

This position will work closely with the broader TDM team to ensure enterprise needs are addressed (consistency across Business Partners as appropriate) as well as leveraging instructional design and technological solutions. Coordination with various departments and other resources within the organization is required.

ESSENTIAL DUTIES:

Provides critical leverage in advising developing planning executing and evaluating the practice and program curriculum to support the Firm business partner talent and learning strategies. Responsibilities include but are not limited to:

Serves as a strategic partner to the business leading conversations on strategy and needs identification. Bring the right team members into the conversation at the right time.

Acts as the first point of contact for FCS in USI understanding the full scope of need across all functions and partner with counterpart BPs in identifying opportunities for scaling work across FCS regardless of location.

Ensures communication to the business is timely clear and consistent. Asks questions and feels comfortable not having all of the answers but committed to figuring it out.

Seeks ways to improve processes and become a more agile partner to the business.

Collaborates with TDM Leadership team Talent Technology Talent Operations IT and other functions to design talent lifecycle systems and digital solutions to enable agile and global delivery models.

May function as a people leader to direct and indirect reports and holds team and colleagues accountable for delivering strong results through communicating performance expectations and providing feedback on performance recognition coaching and development plans.

Remains current with best practices and trends within the organization and talent development disciplines through research benchmarking and participation in relevant public accounting forums and adopts new approaches as appropriate. Ensure alignment with firm objectives; measure effectiveness of initiatives; Reporting results to key RSM stakeholders

Other duties as assigned.

EDUCATION/CERTIFICATIONS

Bachelors degree required in related field of study or equivalent work experience

TECHNICAL/SOFT SKILLS

Required:

Performance/learning consultation

Learning best practices

Proficiency with Microsoft Office

Consulting and advisory skills able to diagnose a need through open-ended questions active listening and expertise in adult learning theory.

Relationship builder able to build trust manage expectations and deliver measurable results

Strong skills in these areas:

Interpersonal and communication (verbal and written)

Problem solving

Analysis

Organizational and time management

Project management

Attention to detail

Ability to respond and be adaptable to changing priorities

Facilitating and presenting

Preferred:

Advanced Microsoft Office skills

Experience using project management tools including Smartsheet Microsoft Project or related technology

EXPERIENCE

Required:

Minimum of 5 years relevant experience

Extensive experience working cross-functionally in an enterprise

Previous experience managing multiple projects of high to moderate risk

Previous experience facilitating large and small classrooms and small group meetings required

Practical knowledge of learning implementation and employee development

Managing projects and stakeholders

Client service and issue resolution

Compiling and reviewing data to make business decisions

Preferred:

Working knowledge of the professional services industry with CPE requirements

LEADERSHIP SKILLS

Required:

Ability to manage multiple milestone projects including the ability to supervise direct and review the results of the project

Ability to work with individuals from multiple levels within the organization.

Ability to provide and receive feedback

Excellent written and verbal communication skills

Demonstrated ability to handle multiple assignments with effective resolution of conflicting priorities

At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please send us an email at .