PFO Account Manager
PFO Account Manager
Posted on :
17-06-2025
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1 Vacancy
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Job Description
Job Details
PFO - Patient Finance Office - Denver CO
$22.00 - $28.00 Hourly
Health Care
Description
Position: Patient Finance Account Manager
Location: Denver/ Lowry
Hours: Training: Full-Time 40 hours per week - (Flexible with 4 or 5 days/week)
Voted best place to work in 5280 by its employees.....Join the largest private allergy and asthma practice in the Rocky Mountain Region and enjoy a fast-paced patient-focused friendly and fun atmosphere. We have been treating adult and pediatric patients for nearly 52 years who suffer with allergies asthma and immunology-related illnesses.
Position Purpose: Reporting to the Director of the Patient Finance Office this non-exempt full-time position is responsible for day-to-day tasks associated with patient referrals data collection entry retrieval and reporting of computerized patient billing system and collection on patient/insurance accounts. Responsibilities include but are not limited to:
Responsibilities:
- Working directly with the insurance company healthcare providers and patient to get a claim processed and paid.
- Prepares and submits clean claims to various insurance companies either electronically or by paper.
- Processes payments from insurance companies/patients and prepares a daily deposit.
- Reviewing and appealing unpaid and denied claims.
- Verifying patients insurance coverage.
- Answering patients billing questions.
- Identifies and resolves patient billing complaints.
- Anticipates insurance trends and advises supervisor of changes.
- Process patient refunds.
- Review accounts and post adjustments.
- Determine reasons for unpaid/partial/incorrectly paid claims.
- Data entry/filing.
- Prioritize multiple tasks on a daily basis.
- Collaborate with management and co-workers on a regular basis to resolve issues and to work on patient account status.
- Detail documentation of actions taken and follow-up.
- Using highest degree of customer service phone communications with patients explaining their responsibilities and payments and follow-up actions.
- Ability to set priorities and meet deadlines
- Demonstrates flexibility and professionalism
- Ability to communicate well at all levels and exercises confidentiality
- Takes initiative and is a self-starter
- Other duties as deemed necessary
- OSHA and HIPAA compliant
*Responsibilities are subject to change at any time based on company needs.
Benefits include: Medical (100% paid for employee for HDHP/HSA) dental (100% paid for employee for DHMO or 50% for PPO) flex spending accounts health savings accounts life insurance supplemental life insurance AD&D LTD EAP 401(k) plus company match profit sharing incentive plan tuition reimbursement and 4 day work week. No nights no holidays possibly in rotation for 1 Saturday (half-day) per month depending on location.
Qualifications
Prerequisites:
- 3 plus years experience in operating a computerized billing system in a medical office.
- Typing skills minimum of 50 wpm.
- Knowledge of small business computer applications in A/R report analysis and computer terminal functions.
- Knowledge of medical terminology and principles of medical office billing and insurance.
- Working knowledge of EOBs Patient Statements and other insurance correspondence.
- Possesses clerical math 10-key touch and organizational skills.
Contact: Jill Yousaf
Required Experience:
Manager
Employment Type
Unclear
Department / Functional Area
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