Status: Full-Time (Non-Exempt) Pay: $21.00/hour Schedule: Thursday - Sunday 1:00 pm-9:00 pm
Job Summary: The Safety/Security Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key responsibilities include assisting with shelter setup maintaining the safety of the facility and assisting with crowd control and crisis intervention. The ability to ensure a client-focused trauma-informed housing approach are required.
Mission Statement: To be a leader in ending homelessness by providing a unique system of dignified housing opportunities programs and supportive services.
Benefits Offered:
- 100% Medical coverage of base tier monthly premium
- Voluntary Dental and Vision Insurance
- Paid Time Off (Vacation Sick Pay)
- Employee Assistance Program
- Paid on-the-job training and orientation
- Mileage reimbursement
- Referral bonus program
- Opportunities for career growth
Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness
- Assist in the implementation of shelter activities to ensure quality guest-focused and trauma-informed delivery of services
- Encourage and discuss progress toward housing with shelter guests
- Assist with shelter setup and maintenance
- Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
- Assist with receiving and verifying orders from vendors completing tally sheets
- Assist in the organization of supplies and facilities needs
- Maintain a safe and functional shelter facility by providing traffic control and gate service
- Perform basic searches of persons or their property while preserving their right to personal dignity
- Demonstrate responsibility during perimeter checks and firewatch duties
- Provide client engagement support to drivers during shuttle service ride-alongs
- Answer and respond to phone queries
Administration
Goal: Support administrative duties for program services
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
- Assist with keeping perimeter check logs and firewatch duties
Miscellaneous
- Attend staff meetings and training workshops as needed
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
Requirements:
Experience
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ensure a client-focused trauma-informed and housing-focused shelter approach
- Ability to perform crisis intervention as needed
- Ability to work in sync with licensed third-party security officer team
General
- A flexible work schedule including some schedule changes some weekends and evening shifts to meet the departments needs
- Detail-oriented and computer proficiency in Microsoft Word and Excel required
- Fluency in Spanish is of significant value
Physical Requirements
- Ability to lift bend push and pull up to 50 pounds
- Prolonged periods of standing and the ability to work in a fast-paced environment
Required Experience:
Unclear Seniority