Membership Associate
Membership Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Primary Duties:
- Participate in daily activities of the membership process for clients & providers.
- Compiles and maintains current and accurate data for all providers in databases and online systems.
- Must have ability to audit data and make changes as appropriate with proper documentation.
- Monitors practice and physician applications and follows-up as needed. Communicate excessive timeframes for outstanding applications to the appropriate people.
- Ensure that provider terminations are processed accurately and in a timely manner.
- Collaborates with the practice coaches as needed to obtain accurate data for enrollment.
- Communicates with practices on a regular basis for physician updates information requests etc.
- Maintains confidentiality of sensitive physician information or membership documentation.
- Collaborates with MSO Operations Manager and Operations Consultant to reconcile physician lists and administrative payments.
- Work with membership team and MSO Operations Manager to optimize processes.
- Attends meetings as required.
- Performs other duties as assigned. Must be flexible in order to meet dynamic business needs.
Minimum Qualifications:
- High School Diploma required.
- Proficient in Microsoft Word Excel Outlook and PowerPoint.
- Excellent time management project management organizational and communication (written and verbal) skills.
- Ability to work independently and proactively to identify and complete tasks on-time. Capable of prioritizing work and managing multiple priorities.
- Ability to interact effectively with external and internal customers and possess a professional business manner.
- Must be a team player and operate in a collaborative working environment.
- Adept with computers and software applications; aptitude for learning new technology.
Preferred KSAs:
- Associates Degree in Business Administration or Healthcare Administration preferred or equivalent combination of education and experience.
- 2 years in a healthcare-related administrative assistant or coordinator position preferred.
- Knowledge and understanding of the credentialing process preferred
Required Experience:
IC
Employment Type
Full-Time
