Assistant Director, Gift Administration & Records Management

About the University of Denver
The University of Denver is a private institution dedicated to the public good. Here we create a better future for all.

Through the 4D Experience our community members build skills knowledge and perspective at our campuses nestled in the vibrant city of Denver and the Rocky Mountains. As globally-minded citizens we strive to make a difference in the world and create real lasting change through collaborations and cutting-edge research designed to solve real-world challenges. For over 150 years DU has offered a multitude of disciplines majors and degrees designed to prepare students for lives and careers of purpose.

About DU Advancement
The Denver Difference campaign is our most ambitious yet. It marks a dramatic shift in conventional thinking about what the university experience can and should be. DU is setting the bar with our approach to higher education developing and preparing students to be successful in life in every way. The University of Denver is building an advancement enterprise that mirrors the excellence and innovation of our great institution. Inclusive of alumni relations development and student and alumni career services DU Advancement is building and fostering a culture of deep engagement and philanthropy in support of our bold vision.

The University of Denver and DU Advancement deeply value inclusive excellence recognizing that its success is dependent on how well it values engages and includes the rich diversity of constituents. As a part of that effort we are continuing to grow a team of inclusive collaborative inquisitive innovative ethical and transparent advancement professionals who possess deep mutual respect for one another and for our shared profession.

About Gift Administration & Records Management

The department of Gift Administration and Records Management (GARM) is a key support component to the success of the broader Advancement unit. The GARM team works closely with Advancement Operations development officers and other Advancement team members partners in the Controllers office Internal Audit external auditors and other University units to manage donations to the University of Denver ensure entry and quality and maintain the database used to solicit and communicate with the constituent population.

Position Summary

We are seeking an Assistant Director of Gift Administration and Records Management under general direction of the Director of Gift Administration and Records Management to work collaboratively with a highly talented team and the Advancement division to create a best-in-class giving stewardship and engagement experience for our constituency. The ideal candidate thrives in a responsive environment and has a passion for process assessment and improvement while maintaining excellent customer service to both our internal and external partners while exhibiting excellent time management and organizational skills partnered with a high level of attention to detail. The Assistant Director must also demonstrate strong supervisory abilities to provide day-to-day leadership of gift processing professionals.

Essential Functions

Department Leadership

• With the support of the Director of Gift Administration and Records Management recruits hires trains and oversees the professional development of the GARM team.
• Anticipates upcoming demands on the department and works with the Director of Gift Administration and Records Management to set deadlines and prioritization expectations.
• Works with Advancement leadership and Director of GARM to set strategic goals for the GARM team.
• Assists in the preparation of an annual plan outlining goals and objectives for the GARM department taking the broader goals and objectives of the Advancement division into account and tracks the ongoing performance of the team to ensure accomplishment of the plan.

Gift Administration Compliance

• Ensures gifts and pledges are recorded accurately in the database (currently CRM Advance).
• Ensures gifts and pledges are recorded in compliance with IRS and FASB standards and CASE guidelines.
• Oversees deposit and data entry for complex transactions including the sale of securities gifts; non-gift revenue; event revenue pledge payments reminders and uncollected pledges; and matching gift processing.
• Oversees the printing and correction of daily gift receipts and end of the year giving statements.
• Assesses develops and deploys policies and procedures to ensure accurate and timely gift/pledge posting and records maintenance.

Records Management Administration

• Assists Advancement data professionals in the development of proactive strategies to improve the integrity of the data in the database. This includes collaborating on the development of reports and statistics to monitor data integrity database changes address accuracy and interrelationships of data.

Expertise and Work Quality Management

• Works independently and as a team to maintain a high standard of performance within the department.
• Serves as a content expert by partnering with division staff and others to regularly train mentor and advise Advancement professionals and other University employees on best practices for gift administration and records management.
• Develops and runs monthly reports in collaboration with the Business Intelligence and Analytics (BIA) team on the various metrics related to data entry accuracy customer service interactions etc.

Partnerships & University Citizenship

• Serves as an active and collaborative partner to all central and unit-based Advancement staff and other campus colleagues to foster strategic effective and collaborative career and professional development practices.
• Models One DU leadership.

Knowledge Skills and Abilities

• A drive to take initiative and act as a mission-driven change agent.
• An inquisitive and curious mind with the ability to ask questions to develop a deeper level of understanding.
• Strong organizational verbal and communication skills.
• Ability to adeptly handle changing priorities while managing conflicting timelines and capacity constraints.
• Proficiency with the MS Office suite of software.
• High level of customer service skills and customer service ethic.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Demonstrated team leadership and team growth abilities.
• Highly ethical and able to maintain confidential information.
• Excellent leadership capabilities including excellent judgment and decision-making abilities.

Required Qualifications

• Bachelors degree or equivalent combination of education or work experience (Veterans with equivalent combination of military certification/education and experience may substitute for the degree qualification)
• 3 years of experience in accounting finance and/or information systems with a basic understanding of accounting procedures data collection and complex relational databases.
• Experience in gift processing and records/database management in a large complex environment including a basic understanding of IRS rules and regulations.

Preferred Qualifications

• Experience using Ellucians Banner Advancement MS Dynamics CRM Advance or other similar CRM or relational databases.
• Gift entry experience and familiarity with complex gift accounting and gift administration processes.
• Experience reconciling accounts in a fund accounting system.
• One year of supervisory experience with a demonstrated commitment to coaching mentoring and developing team members.

Working Environment

• Standard open office environment.
• Noise level is quiet to moderate.
• Some nights and weekend event attendance.
• Eligible for hybrid work.

Physical Activities

• Ability to work in front of a computer for an extended period.
• Occasionally required to move about the office/campus

Work Schedule
Monday - Friday 8:00 a.m. - 4:30 and evenings as required.

In accordance with the Universitys flexible work policy this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.

Application Deadline
For consideration please submit your application materials by 4:00 p.m. (MST) June 16 2025.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 10.

Salary Range:
The salary range for this position is $62000-$72000

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate departmental budget availability internal salary equity considerations and available market information but not based on a candidates sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits including medical dental retirement paid time off tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including sex stereotypes sex characteristics sexual orientation gender identity and gender expression) marital family or parental status pregnancy or related conditions national origin disability or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race color national origin ancestry age religion creed disability sex (including sex stereotypes sex characteristics sexual orientation gender identity and gender expression) marital family and parental status pregnancy genetic information military enlistment or veteran status and any other class of individuals protected from discrimination under federal state or local law regulation or ordinance in any of the Universitys educational programs and activities and in the employment (including application for employment) and admissions (including application for admission) context as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers Rights (POWR) Act; and any other federal state and local laws regulations or ordinances that prohibit discrimination harassment and/or retaliation. For more information please see the University of Denvers NonDiscriminationStatement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.