Asst. Director, Ops. Development - New Ventures (Project Hire - 3 years)
Asst. Director, Ops. Development - New Ventures (Project Hire - 3 years)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This role will support the advancement of operational planning of assigned projects within new and emerging markets for New Ventures. Responsible for translating strategic direction into actionable plans by coordinating across departments tracking key operational inputs and ensuring the timely execution of deliverables. The ideal candidate will have strong organizational skills attention to detail and the ability to manage multiple priorities effectively. Focused on aligning guest and team member considerations with project development needs and collaborates with internal partners including Finance HR Marketing D&T BAIE and EHS t to ensure operational requirements are clearly communicated and integrated throughout all project phases including the project planning design development and construction planning design development and construction.
JOB RESPONSIBILITES
- Lead designated workstreams within New Ventures projects including operational inputs during the design and development phases labor modeling guest experience planning and systems design. Collaborate with internal stakeholders and governmental entities to ensure regulatory compliance and operational feasibility in alignment with UDX standards and SOPs.
- Strategically partner with Universal Creative and other teams to ensure operational feasibility during the design and development phases. Serve as the operational liaison for specific functions or venues (e.g. Attractions Guest Services Park Services Transportation Revenue Operations Entertainment etc.) to gather feedback and align on operational needs for New Ventures.
- Support the Director in managing pre-opening budgets (FFE and OPEX) for assigned workstreams. Assist in the development of staffing plans operational forecasts and guest service models. Identify opportunities to improve operational efficiency and enhance guest satisfaction through data-driven decisions.
- Partner cross-functionally with departments including Finance D&T HR Marketing BAIE and EHS to ensure alignment on planning budgets training and development safety programs and staffing. Provide coordination and communication support across multiple workgroups and functions.
- Coach and oversee small teams or project-based groups (may include direct reports or project coordinators). cultivating a high-performing team culture identifying development opportunities and ensuring strong project execution.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
- Perform other duties as assigned.
ADDITIONAL INFORMATION
- Travels as needed to support the New Ventures project.
QUALIFICATIONS:
- 8 years experience in hospitality with 3 years in a leadership role in theme parks.
- Proven outcomes managing multiple disciplines including but not limited to operations transportation entertainment ticketing VIP experience maintenance food/retail safety events among other functions.
- Experience partnering with local government agencies and business partners to generate measurable results
- Exceptional communications organizational and project management skills with strong ability to collaborate across multiple disciplines.
EDUCATION:
Bachelor of Science in Business Administration Hospitality or related field is preferred.
EXPERIENCE:
8 years of experience in a hospitality or operational environment is required; 5 years in theme park related work and management is required; or equivalent combination of education and experience. Extensive experience opening new attractions and/or parks a major plus.
- Strong knowledge of world-class theme park operations ideally at Universal
- Experience developing and opening new attractions parks and restaurants preferred
- International experience a plus
- Strong leadership skills team player entrepreneurial mindset.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & 2024 Universal Studios. All rights reserved. EOE
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
Required Experience:
Director
Employment Type
Full-Time
