Psychiatric Administrative Assistant

About Us & Why Were Hiring

We empower children youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC) established in 1962 is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team

If our mission resonates keep reading.

• As part of our team you will join us in providing a continuum of prevention early intervention and intensive treatment services to children and families.
• We offer services in our offices at schools and in homes.
• Together we seek to create stronger more resilient communities
• Your role will center around changing lives extending our reach deepening our impact and building meaningful outcomes for those seeking help.
  
  

The Position:

We are seeking a full-time Bilingual Psychiatric Administrative Assistant for our Palmdale site. This position reports directly to the Psychiatric Case Manager Lead and is primarily responsible for the day-to-day functioning of the reception of the Psychiatric department and for the daily check-in of all clients supporting the Psychiatric Assistants and assisting clients with paperwork as needed. Additionally this position also provides support in review of clinical charts to ensure proper documentation.

What Youll Do

• Reception duties: Manage Psychiatry main line calls greet visitors check in clients via EHR notify doctors collect fees schedule and remind appointments and handle administrative paperwork.
• Crisis communication: Immediately alert supervisors and Crisis Team about potential crises.
• Medical records handling: Process and track medical record requests fax authorizations scan received records into EHR and maintain detailed logs.
• Compliance monitoring: Review client records for attendance and documentation notify staff of missing or expired documents and follow up on pending physician items.
• Interpreter coordination: Ensure appointments needing interpretation are scheduled and entered in interpreter calendar.
• Pharmacy and medication support: Update pharmacy info in e-prescribing system monitor electronic medication logs and prepare related letters.
• Backup support: Assist Psychiatric Assistants when needed and perform additional duties to maintain smooth operations.
• Document management: File documents prepare letters (e.g. absence justification) and maintain administrative records.
• Hours: Full-time (40 hours) Monday Friday 8:30am 5:30pm (Work schedule is subject to change based on the needs of the Center)
• This position is fully onsite to start with the potential to become hybrid after 3-months of successful employment.
• Starting Salary: $19.00/hour

Qualifications

• Bilingual in Spanish and English required.
• Must have strong interpersonal skills and be able to get along with others in a courteous and respectful manner. Must be able to work as a team play in a teamwork environment.
• Must be able to demonstrate effective verbal and written communication skills.
• Ability to prioritize and use time effectively
• Strong organizational skills
• BA/BS degree preferred with minimum 2 years of experience in similar job functions. High School Diploma or equivalent required.

Were building a diverse inclusive team

• Youre welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity Diversity and Inclusion and strives to create a diverse welcoming and supportive workplace

CFGC promotes professional development and a healthy work-life balance

• Educational Assistance Reimbursement
• Great training/learning opportunities with a focus on clinical services
• Supportive friendly work environment that prioritizes YOU
• Work-life balance flexible time off policies
• Hybrid Work Schedule
• Committees and workgroups that always strive to make CFGCs workplace culture the best it can be.
• Premier Benefits including medical dental vision life insurance identity theft protection Tickets at Work discount services and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program
• And much more! Check out our full benefits summary job posting includes a summary of duties responsibilities and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center