Enablement Systems Specialist
Enablement Systems Specialist
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$ 60435 - 78210
1 Vacancy
Job Description
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.
As a wholly owned subsidiary of U.S. Bank Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goalsno matter what they need. From transaction processing to customer service to driving innovation and launching new products were building a range of tailored payment solutions powered by the latest technology. As part of our team you can explore what motivates and energizes your career goals: partnering with our customers our communities and each other.
Job Description
We are looking for a proactive and detail-oriented Enablement Systems Specialist to support the administration communication and training efforts for our internal platforms including Seismic and Salesforce. This role is ideal for someone who enjoys working at the intersection of technology user experience and enablement. You will play a key role in ensuring our teams have the tools content and knowledge they need to succeed.
The role offers a hybrid/flexible schedule which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Must live in Georgia will be onsite 3 days out of the week.
Key Responsibilities:
Platform Administration:
- Manage and maintain the Seismic content management system including user access content updates and system configurations.
- Support Salesforce communication efforts by coordinating updates announcements and user engagement strategies.
- Monitor platform usage and generate reports to identify trends and opportunities for improvement.
- Troubleshoot user issues and coordinate with technical support teams as needed.
Communication & Training Support:
- Develop and distribute internal communications related to platform updates best practices and new features.
- Create and deliver training materials such as user guides video tutorials and live sessions.
- Serve as a point of contact for user questions and feedback ensuring timely and effective support.
- Collaborate with cross-functional teams to align training and communication with business goals.
Qualifications:
- 2 years of experience with Seismic Salesforce or similar platforms.
- Strong communication and organizational skills.
- Experience creating training content and delivering user support.
- Familiarity with CRM systems content management and user adoption strategies.
- Ability to work independently and collaboratively across teams.
Preferred Qualifications:
- Certifications in Seismic Salesforce or related platforms.
- Background in sales enablement IT support or business operations.
- Understanding of change management and adult learning principles.
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role location or hours):
Healthcare (medical dental vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60435.00 - $71100.00 - $78210.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and/or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
